Promo: $60 credit BYOP new activation
I just switched from Virgin to Fido last night with my own unlocked, ASUS Zenfone 2 Selfie. I signed up for a BYOP, postpaid plan.There is currently a promotion as follows: For a limited time, enjoy a...
View ArticleScammed - Phone Unlocking
This is horrible, I am seriously annoyed at the way I have been treated by Fido. Especially given the fact that I have been a customer with them since my arrival in Canada in 2010. Given my status as...
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FB Messenger went wild on Mobile Data
Hey, I got a notice from my phone 2 days ago stating that I was at 75% (1.5Gb) of my data use on Mobile (2Gb limit). I started to investigate since I rarely download that much and found that, for no...
View Article1000 INTERNATIONAL LONG DISTANCE MINUTES TO 8 SELECTED COUNTRIES
For the Data, Talk & Text Fido PulseTM plans with the 1000 Long Distance Minutes to 8 selectred countries, can some please tell me where the list of the 8 selected countries are? Expanding...
View ArticleUnable to get a good speed in my mobile - Need Help!!
Hi, I recently join Fido network with some data plan activated.Not sure whats the problem is, i am unable to get a proper internet speed in my mobile with the data.Dont know if this is the problem with...
View ArticleUnable to see mobile usage
Hi there, I tried searching for this topic already. Although I get lots of hit on the topic, it seems that everyone is a bit different and require slightly differing solutions. I ported two phone...
View ArticleMy Account - View Usage Not Working
Data usage on My Fido iphone is not working. I can see some activities for TALK but not for Data. I changed my plan three weeks ago but still my usage shows zero. **Edited to add labels **
View ArticleWhen did companies start charging customers for the priviledge of buying...
So I got an email today offering: "Our gift to you: $200 OFF the iPad Air 2 tablet for a limited time!" After reading this, I was thinking that Fido was actually offering me a good deal on a new piece...
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Fido will not own up to their mistake, left me without data for 2 weeks!
A month ago, I requested to switch from my $35 + $30 6GB grandfathered plan to the promo BYOD $40 4GB plan. Everything was agreed upon with the CSR, and I got the following email confirmation that on...
View ArticleHome Phone Billing
OK I have an ongoing problem with Fido Home Phone billing that is proving quite frustrating. I signed up for the $6.50/month for one year promotion. From day one that it was active, online it showed...
View ArticleBAD 'CHAT' Experience - pushed me over the edge to go elsewhere for plan
I just went online to see what my option were for reducing my bill, and the CSR was incoherent, unhelpful, used language which leads me to beleive English was a second language (which I don't have a...
View ArticleBest way to setup mobile connection for temporary visitors to Canada?
Hello everyone! I need your help! I have a few relatives coming over from overseas for 10 days. It is a special event so I want them to have mobile minutes and more importantly data so they can...
View ArticleSetting up Visual Voice Mail - Android
Need help setting up voice to text voicemail - AndroidMy visual voice mail (voice to text) has not worked for a year. Despite 5 calls for help, it still does not work.I needed to speak with a...
View ArticleDevice Protection Plan
Hi All I have been having severe problems with ASURION......in last two months they have replaced 4+ IPHONE SIX plus. All had issues and did not resolve my problem. Last one I recieved yesterday is a...
View ArticleRegarding remaining unused data
What will happen to my 1.2GB remaining data whinch i couldn't finish? and a new cycle is going to start today? ***Edited to add labels***
View ArticleThe Excel file of your usage details has been downloaded
In the section "view bill" then "save or print your bill", I noticed the option to download usage details as a Microsoft Excel spreadsheet. I clicked on this & got the essage "The Excel file of...
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