Change plans
How do I change over to that new $40 promo that has unlimited talk and txt and 4gb data?
View ArticlePoor Signal Reception and Poor LTE and 3G Connection in Langley BC Canada...
Hi there, I have a one year old factory unlocked iPhone 6s 64GB that I have purchased directly from apple store locally, for the past 2 weeks or so I been experiencing poor signal reception and poor...
View ArticleNew lg g5
Just setting up my Lg G5.The little sim card that came with the phone isnt working.How can i fix this?My previous phone is a Samsung Galaxy S5.
View ArticleNeed help
Just wants to know about $40.00 plan. What is in the plan? International calling 1000 minutes? ***Edited to add Labels***
View Articlehas not received the extra 1GB as part of the 20th anniversary gift
Did not receive the txt saying the 500mb extra was applied. It was supposed to be applied when my Nov billing cycle began, what do I do?
View ArticleCustomer Loyalty? It's a lie
I've been with Fido for about 8 years and about a year ago, I really needed to fight for a deal and judging from their plans on the website, it was the "best" they could offer. $60 for 2GB of data and...
View ArticleFraud department never picks up
For three months i have tried to contact a specific representative in the fraud department with his extension number because apparently hes the only one able to solve the case but he never picks up the...
View ArticleCancelling a contract
Hello, I'm leaving Canada soon.So I would like to cancle my Fido Contract.I tried to call them but lines were super busy.I couldn't connect themEven I don't have any twitter or facebook ID.How can I do?
View ArticleiPad cellular
How does the data work? Can you share the data on your cellphone plan with your iPad if your phone is a Samsung? ***Edited to add Labels****
View ArticleWhy i like Fido
When i first came from the Philippines 4 years ago, I was looking for a cellphone at Polo Park. I immediately saw Fido and bought a phone there. Everytime my account expires I renew it with Fido and...
View ArticleMarshmallow update
Hello again. I have read the posts and I have asked this question before. I was told the marshmallow update is available and has been for a while. When will it be made available for a galaxy tab a...
View ArticleChat line mis-information
Finally got through to Fido on Chat line, this while waited for a service rep on the phone. No answer on phone after 90 minutes. I was upgrade to a plan of my choice with assurance that certain...
View ArticleSD card for LG G4
Hi,I'm looking into buying an sd card for my LG G4 but need some help I've searched but getting really confusded with the speed class and all the different ones out there. What should I be looking for...
View Articlephone price match adjustment
I bought samsung phone for $520 on Nov 14th, and now on Nov 25th., its $300 with same plan as I upgraded to on Nov 14th. Can I get price adjustment done since I am within15 day satisfaction. Even...
View ArticleNo customer service, no callback, 1 hour wait time?
I tried today contacting Customer Support for my Fido Home Phone. What a joke!You are told the wait time for a callback is between 59 minutes and 1 - 1/2 hours.I left my number, and went about my...
View Articlepreauthorisation payment
Do not use preauthorisation payment. If somehow your card doesn't go through, they charge the card again and again and you have to pay the bank charge. I just got a $25 bill for that. ***Edited to add...
View Articlereceive text overseas
I would like to know if I receive a text msg when I am overseas and I do not have a roaming package, will I get charged? Thanks
View ArticleStolen cell phone with Fido sim card
Hello, Problem: unfortunately my cell phone has been stolen during my vacation in Europe.The problem that cell phone was stolen with my Fido sim card inside. Question: how to block my sim card without...
View Articlekeep,grandfather, buy new? Plans
Been trying to get my 4s upgraded to 6s and everytime I call the price goes upSeems my legacy plan 6gigs is the problemFirst line contact can't help so asked for customer retentionWaited half hour and...
View Article