Premium Voicemail-To-Text problem...
Hi. I just recently added a second device/plan (Galaxy S7 Edge) to my account. Along with it, I have the value pack which includes Premium Voicemail-To-Text. However, the Premium Voicemail-To-Text...
View ArticleUnlocking Iphone 6
Hello, I have been calling the FIDO customer service because I want to get my iPhone 6 unlocked but i've been on hold for over an hour and a half... What else can I do other than do it by phone? Can I...
View ArticleWhy does FIDO charge $50.00 to unlock a phone?
I Completed my full 2 year contract. Paid the phone in full and you still charge me the $50 fee to unlock it?? REALLY?? Why? It took the agent 2 seconds to complete my transactions after I waited...
View ArticlePossible to upgrade plan?
Hello ,It has been 1.5year I am withFIDO PULSE MAX PLAN+Iphone6 ,now I wanted to upgrade my device to Iphone7plus with downgrade my plan. Is there any best black friday deals I can get it. Thnaks ....
View ArticleCan't use new phone number after phone number change
Changed number online, now can't call out or send messages. why?
View ArticleIphone 6s 0$ black friday question
It's too early for me to call the fido number or my local store and find out but is the 0$ iphone 6s deal only online or is it in store too. And finially I'm still currently on a contract that started...
View ArticleNeed some help with my promo plan!
Hi I went to upgrade my phone today because of the black friday promo with the extra 2 gigs of data . I purchased a plan that qualified me for the extra 2 gigs of data but when i log on to my fido...
View ArticlePhone number change online
Hi.I'm trying to change my phone number online, and I get keep getting an error message. I obviously want to avoid paying $35 for changing my number on phone.How do I go around this error.
View ArticleCustomer Service
could some body give direct number for customer care. they are not answering suce 3 days, just ** Edited title **
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Fido sent me 2 sims card with no plan in it ? (Asked 4G promotion plan!)
I have received my sims yesterday but I still dont get my 2 sims with 4G new plan! This should be done by Nov 19th. I dont konw who I can trust. *Edit - removed images as they contained personal info
View Articleis there promotion for data plan?
is there promotion for data plan? Wind has very good one.
View ArticlePlus 15 or Plus 10?
For my Smart plan, when I try to change plan the page says I am on Plus 15 plan but on upgrade device page it's Plus 10. Which plan am I on now? Thanks
View ArticleFalse Info
why does fido keep giving false infowhy does fido keep changing my plan wihtout my authorizationwhy does fido start me on a plan and confirm details with meand then put different plans on paper work
View ArticleNot seeing 10% discount applied to 2nd line
I got my first billing but I am not seeing the 10% discount for my 2nd line.
View ArticleHow to stop Fido6s service
Hello, I need to stop Fido's mobile service. I've made a call and a manager told that the service will be stopped and my sim card will be blocked. Nevertheless my account is still active and I still...
View ArticleDeactivating Account
I would like to cancel or deactivate my account. 611 people always hangs up. Please get back to me. Leaving next Tuesday.thanks☺
View ArticleSuper duper overbill?
So i received my recent bill i have $1100+ On my freaking bill. The bill said i upgraded my phone to iphone 6s(huh) without knowing it. I dont know what to do.
View ArticleSMTP Blackberry Z-10
I have a blackberry Z-10 with e-mail service provider mail.start. I receive e-mail no problem, I can send and receive when I am on Wireless, when I put in my rogers account no issues sending and...
View ArticleIs this how FIdo treats its customers? Pretending can't hear me...
The rep was pretending can't hear me for 6 mins while I was saying things like "hello, anybody there, etc." I wasn't on mute and can clearly hear fido reps were talking on the phone and someone was...
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