Unlimited evening and weekend minutes evenings from 5pm
i have a local plan of 40 dollers now im curious with the unlimted can i call in just my proviance in any area of it for free with no costs? during unlimited time?
View ArticleWeak reception in panorama hills, calgary
Hi I'm wondering if there are any Fido subscribers in panorama hills, Calgary that are experiencing weak reception?My phone's symptoms include picture message takes time to deliver and keep hearing...
View ArticleUsing Fido Sim Card with Rogers locked iPhone 6
This question has been asked before, maybe things have changed.Question: Can i use an initially Rogers ''locked'' iPhone 6 using a Fido nano sim card - without unlocking the iPhone 6 from Rogers. Many...
View ArticleCannot activate spotify premium
Yesturday, I upgraded to a fido pulse plan in order to get spotify premium for 2 years. After several attempts of activating spotify premium, I've still had no luck. I've looked at past forums, gone on...
View Articleretrieving deleted voice mail
I have deleted a voice message. Is there any way to retrieve it?
View ArticlePhone Bill
Hi, On April 22, 2016, I was added to my wife's Fido account. Fido stopped sending her the bill by email as usual. I didn't receive any bills as well. Somehow, I started receiving the Fido emails....
View ArticleUpgrade my Plan
Hi,I'd like to upgrade my plan as I'm consistently going over on my data usage. I just tried 611 and was hung up on and told to call back when the office is open....at 11:45 am on a Monday?!?!?! Can...
View ArticleDelays in getting answers when calling 611
Why it seems no more real people to answer questions...what is going on Fido???too much upgrades...too confusing and too little answers...been calling customer service at 11:00am monday and automated...
View ArticleFido is not sending the invoice to my email address
can someone get in touch with me regarding my last few statement?Either something is wrong with my phone, or i am being charged the wrong plan. I have never had giant amounts for my bills since these...
View ArticleSpam Calls and Spam Text
Been getting a whole lot of spam calls and text messages lately. Even though I have blocked them on my phone, they can still leave a voice message.As for text messages, they have several numbers, which...
View ArticleSwitching from prepaid to postpaid - bad experience
I've been with Fido since 2010. When I started backpacking abroad last summer, a customer service rep suggested switching to prepaid so I could keep my number when I got back, instead of cancelling....
View ArticleTemporary account suspension
I am already in South Korea visiting my parents and forgot to call Fido to suspend my account for the time being. I would like to suspend my account till August 10th, 2016. Would I be able to do it...
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BYOP Plan not available on fido.ca - Quebec
today i am checking fido.ca site and BYOD none any plan available on fido.ca ( for Quebec) http://www.fido.ca/consumer/mobile-plans#bring-your-own-phone tried with IE and chrome - same issue
View ArticleSim card update?
Hello, When is it necessary to update a SIM card? I have a iphone 4S. Still works since 2010. Yes, you read correctly. I believe if its not broken no need to change it. I don't believe that i ever...
View ArticleDelay for checking accout payment
I paid my fido bill on Jun 6th, but my account also showed I should pay before Jun 10th. What should I do? **Edited to add labels and change title**
View ArticleInternational calls
My parents are going on a trip to the states. I am just inquiring about telephone costs if:a) They call meb) If I need to call them ***Edited to add labels***
View ArticleOverchange amount for going over data limit is not correct
Hi Fido, I got a text message today at 2:33 p.m. from the number 3330 saying I used over $50 worth of data from my monthly plan. However, my data plan covers 2 GB and my contract states that I only pay...
View ArticleExisting plan, no more fido$ and no spotify replacement benefit
Hi, So I just found out that Fido dollars are not being accumulated on my existing plan/term which still has 15 months to go. Fido wont add spotify to the existing plan, and wants me to switch plans...
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