Visual Voicemail Not Working
What is the number to dial when I want to call my voicemail from a landline? ***Edited to add labels***
View ArticleDropped calls within 30 seconds
Any issues with dropped calls in the Winnipeg area? I cannot seem to make a phone call that lasts > 30 sec either today or yesterday, and have already rebooted my phone / selected the carrier...
View ArticleHow to check data usage when plan changes?
"We're not able to show your usage info right now as a plan change was made recently. Don't worry, you'll be able to see usage details at the start of your next usage cycle"Is there a way to check? Or...
View ArticlePoor reception in Etobicoke
I live near Centennial Park and have been a Fido customer for 6 years. I only get 2 bars in my home and on driveway and I was hoping that buying the iPhone 6s Plus would help but it hasn't. A lot of my...
View ArticleVoicemail access code
Hi,I've been having a huge problem with the voicemail access pin. I called in 5 times today to reset my voicemail PIN. Three times I spoke with with 3 different agents, 2 times with automated service....
View ArticleFido Dollars :(
My Fido dollars are about to expire and can't use them for anything can my wife and I use the 200 Fido dollars to unlock our phones so we can go to Rogers? ***Edited to add labels***
View ArticleThe Loyalty Dept does not exist anymore.
I cant believe how bad Fido has become. Being a customer since 1998, the marketing dept has forsaken the loyal customer for those who have a max plan and smart plan only. Customers on a standard plan...
View ArticleCall forwarding while outside local calling area = LD charge?
I have a voice plan that does *not* include Canada-wide calling. I also have a value pack with lots of call forwarding minutes. Let's say I travel with my mobile phone outside my local calling area....
View ArticleTelemarketing call?
Hi,I've been receiving calls daily from the same number 1-844-277-6920. Sometimes 2-3 times a day for a week straight! When I answer, the caller hangs up. When I don't answer they leave voicemail where...
View ArticleFidoDollar question
Can I use FidoDollars to purchase accesories or to pay for my Fido bill? ***edited to add labels***
View ArticlePhone usage details
I'm trying to find details of my phone usage (history) to verify my bill. It is somewhere I know.....but after trying for 20 minutes I'm done.Why can't ONE BUTTON that says "Phone usage details" be...
View ArticleBill display
My online Fido bill does not display the right side. I can't access all the info. ***Edited to add tags and lables***
View ArticleLTE Bands
What LTE bands does Fido support?Are there differences based on region? (if so what bands are used in the greater Toronto area) ***edited to add Labels***
View Articleiphone value pack price increase this billing cycle.
Hello,I was wondering if there is any reason why my iPhone value pack price went up without Fido telling me? My wife's went up as well and again with no notice or communication. We both signed...
View ArticleIncoming calls directly going to voicemail without Ringing.
Hi,I have been having more issue with calls going to voicemail directly. My phone is for business and all my team members said i am the hardest persom to reach and i lost jobs due to this. My phone is...
View ArticleiPhone Value Pack
What is Visual Voicemail Plus and what is included in iPhone value Pack? ***Edited to add labels***
View ArticleGrandfathered plans
What is considered to be a grandfathered plan? If it is, then what does that mean? I have a Loyalty Monthly Plan ( long time user ) and am paying $35 for unltd minutes and $30 for 6GB. Contract has...
View ArticlePhone Bill (Anyitime text)
Can some one please tell me,What is anytime text ? Why does it count as extra even if I have subscribed with unlimited text ? and one last, How much extra charge will it cost ? Thanks in advance....
View ArticleUnregistered sim
I bought my Samsung s7 5 days ago. I woke up this morning to an "unregistered sim card" message instead of my provider. I didn't touch my phone nor changed any setting and my account is protected due...
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