More Data than 5gb to 6 gb
I think Fido needs to have plans that are higher than the 5gb to 6gb plans they offer now. Im pretty sure im not the only customer who is a heavy user when it comes to data consumption. When the other...
View ArticleCancelling a fido plan before cycle
Hi,I would like to ask if I have a BYOP monthly plan, I want to cancel it before the next cycle.Would Fido refund the money for the last two week? ***Edited to add labels***
View ArticleOvercharging on plans and fake data useage.
I was shocked when Fido charged me with a 700$ bill for apparently using 60GB of data within one week of a one month billing cycle. Of which retention kept running me around on hold and not answering....
View ArticleSetting up Voice on Pre-paid Remotely - iphone
I changed my number to pre-paid for a year while I'm in Italy. I'm just trying to set up the voicemail from another phone (not my phone as I'm on a new SIM card now). How do I do this? Apparently with...
View ArticleIphone 6s - caller ID not working
Got my iphone 4 days ago, caller ID worked for the first 48 hours then started displaying UNKNOWN for all incoming calls afterwards. (These are calls from people on my contact list) Tried resetting and...
View ArticleProblem with my Spotify Premium.
I've been trying to sign up for spotify premium but it wont show me the option of linking my fido account with my spotify account. How can I fix this? I checked out my subscription status and it says...
View ArticleCut off my service without notice???
Fido simply cuts off my service without a text, email, call. Spoke to C.S.R. the evening before and nothing said about any problem. This is "unacceptable" I expect some kind of notice before service is...
View ArticleHow to transfer a cellphone voice mail message to another cell phone number
How to transfer a cellphone voice mail message to another cell phone number ***Edited to add labels***
View ArticleUse up so much data just for checking my emails account
Hi Fido..how come if i checked my email at work from my phone it use so much space on my phone & sometimes i cant check new emails.Thank you ***Edited to add labels***
View ArticleNFC SIM Card
I just upgraded my iphone 5 to galaxy s6edge because i thought samsung devices support nfc. But later i came to know about fido doesnèt support NFC.I cant explain that how frustrated I am.When is fido...
View ArticleHow often does Fido randomly charge customers and hope they don't notice?
So i had some random charge on my August bill with a phone # that i am not familar with(this is NOT data/roaming kind of charge), i called support about it and they told me it will be credited back...
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Samsung pushed an update to Samsung Galaxy?
I'm using a Samsung Galaxy III mini that I purchased from Fido.Woke up to a message on my phone that I must update the software, and I should be using "Samsung Kies". No choice not to update. I...
View ArticleMMS
I had a Samsung Galaxy 3 before I got the Samsung Galaxy 6 and the MMS was working perfectly fine on the S3. However, when I switch to the S6, the MMS does not work unless I turn on the mobile data,...
View ArticleCoverage in my area Sidney BC
I have been a prepaid Fido customer for 14 years and all of a sudden I am having difficulty getting coverage most of the time in Sidney, BC where I have always lived. I phoned Fido customer service...
View ArticleCancelling Fido Prepaid Plan,Moving to Rogers Prepaid Plan,But How to Keep...
Hi,as Subject line suggests,I would like to cancel my Fido prepaid plan,and move to Rogers prepaid plan.The question is that I have my Fido plan for four consecutive years and I have shared its number...
View ArticleSamsung galaxy core not sending texts.
I recently purchased a samsung galaxy core from a fido store. I repeatedly asked if this phone was good or had any issues. The representative clearly stated the phone was excellent, and did all the...
View ArticleWifi Calling
Hi...just bought an iphone 6 but still can't enable wifi calling...need help...thanks!!!! ***Edited to add labels***
View ArticleRoam Like Home
When is FIDO going to offer a Roam Like Home plan. The current USA travel packs are terribly expensive for what you get. I'd much rather pay $5 a day and use my plan. ***Edited to add Labels***
View ArticleQuestions about FIDO LTE Bands Match
HiI've purchased a phone HUAWEI MATE S from ChinaIve been doing quite a bit of research and at this point Im still not sure about the following. Will an China version of will work with FIdo LTE? The...
View ArticleFIDO DOES NOT HONOR PHONE CUSTOMER SERVICE PROMISES
I had recently change the plan i was concivnced by on of the representatives that the 25 CAD hardware upgrade will be waived off.. But i can see it in the bill for the month. The only reason i...
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