Bills Delayed
My billing period ends on the 27th of the month. It is now Sept. 22 and I have not received my bill. Fido says they are experiencing billing problems. Now they tell me I could get a bunch of bills at...
View ArticleSeeing text messages
Hi can someone tell me how I can see my text messages on my bill or my account? ***Edited to add labels***
View ArticleNon Canadian Address:How?
Greetings As a foreigner visitng from south of "fido-line", I have registered and discover that My pre paid fake Canadian address for registration purposes ( to buy the sim, after a "fail" with...
View ArticleIs this zenfone 2 selfie compatible with the fido network ?
Hi everyone, I think to buy this phone : http://www.amazon.com/gp/product/B014UT59HU?psc=1&redirect=true&ref_=ox_sc_act_title_1&smid=A2S0O0UXHWD0YY (zenfone 2 selfie international...
View ArticleReplacement insurance is a joke!
Had a broken phone for going on 4 weeks now put in several claims think we get a call back in the 24hours ???? Haven't yet! Good thing we pay every month for this run around! Been with Fido for mmm 5...
View ArticleAccount Status Inactive???
My account status says inactive, but my plan is active and i can call and text
View ArticleCall display not working perfectly on samsung galaxy grand quattro I-8552...
I have samsung galaxy grand quattro (win I-8552) of India. The problem is when someone calls me it only shows UNKNOWN on the display. Not any number or name that I have saved in my phone. This problem...
View ArticleSERIOUSLLY!!
So ive been with ido for years, and recently called in to add a second line and get a new phone for my boys, go over all the inforamtion and agent says it will be shipped out to you within 7 business...
View ArticleSwitching to Bring your own device
When my 2- year contract for the $55/mo Smart Plan ends, can I then use that same phone that I have purchased through the original plan and be qualified for the Bring Your Own Phone discount for...
View ArticleUnlocking an old phone - DENIED!
First the unlocking fee makes (some) sense when a phone is not yet paid off. For a phone that has been at contract price for over 3 years I don't agree with. I have been a FIDO customer for over 13...
View ArticleHaving multiple issues with my account
Hi I have a monthly account set up. However when i try to acess the live chat, or my bill, neither of them are available to me on my account. Also, when i try to reserve the new iphone, i keep getting...
View ArticleFideo Retentions does it still exist?
Hi, Does anyone know if Fido still have a retention department still? My wife and I have been with fido for 16 years, we've been out of contract and wanted to renew with the new iphone 6s 128gb and the...
View ArticleRegarding experience with the Fido.
Hi, and it's Vishal here. I have been using Fido from last 1 year and it's being good experience with Fido. Like it's not only beneficial in terms of monetary value, but it has been great result in...
View ArticleUsing my Fido outside Canada
hi i am new to fido prepaid and i was wondering if it is possible to use the prepaid service out side canada and if so is there a way to refresh or top up my account while over there other than via...
View ArticleStudying Abroad
I am a Fido customer and I am studying abroad. I need to contact Fido customer support, but every effort I make (email, toll free phone calls, etc) fails.How can I get in contact with a...
View Articledata use pending
I am a new customer to fido and i find it really disturbing to see that prepaid use can retain their data and minutes where as a postpaid user cannot. I hope that fido want people to use prepaid...
View ArticleAutomatic Refill
I made the mistake of changing my credit card and for two months in a row, despite calls to the office, my cell has not renewed. ***Edited to add Labels***
View ArticleApps affect by XcodeGhost
Users who download their apps mainly from the United States App Store aren’t likely to be affected by the malware. However, it’s always a good idea to make sure you keep your apps updated to avoid any...
View ArticleBuzz.com
I received a text today from a number I didn't recognize. When I looked it up, it was from Buzz.com. It says: "Good news for Fido customers, Save on all your communications. Talk unlimited in Canada...
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