when does my data amount renew?
My phone keeps saying that I'm at 1.9 G for over two weeks and need to know when my cycle changes and resets to 0. ***Edited to add labels***
View ArticleLG G5 / LG G4 unable to setup wifi calling
Hello all, I am having some trouble trying to get Wifi calling on my LG G5 and my LG G4 (2nd line). When I try to set it up, it will ask for my phone number. Upon entering the verification code the...
View ArticleOnline Bank Payment CIBC feedback
i use cibc and fido doesnt THIS SUCKS **Edited title**Edited to add label
View ArticleGoing over data limit
Hi there, I have a $40 plan with 500 MB of data. Unfortunatelly I did not recieve warning message from Fido, so I am over ~473MB (In total 973 MB). I would like to know how Fido will calculate my over...
View ArticleCan't reply to reply to my question
Help, please! I'm new this community forum, although a long-time Fido subscriber (over three years), and a couple of weeks ago I posted a question. One person responded, and I've tried a couple of...
View ArticleCredit Card Updating
Hi there.....I have a new credit card with the same number but new expiry date so am trying to update my credit card info but the Fido website won't let me. Keeps saying it only accepts one credit...
View ArticleStill can't respond to replies
Fido Ranya suggested that I try a "different browser" when I try to respond to replies from the Community forum. However, the link in the email from Fido takes me directly to Chrome, and when I hit...
View ArticleDeactivating Account
Dear team,I was in Toronto a few months ago as a tourist, and bought a prepaid plan when I was there. I was told that I can deactivate the plan by calling after leaving to avoid the monthly charge.Now...
View ArticleCancellation of order
Cancellation of order ***Edited to add labels*** **Edited title**
View ArticleChange prepaid plan
I had credit of 25.00 and i sent text message did not go threw. I called 611 said i was suspended or cancelled I am asking why? I am on prepaid I paid 2 20$ cards they both were in valid and took back...
View Articlecall histoy
i would like to see my call history for the month of october 2016 ***Edited to add labels***
View ArticleSwitching $80/mo (PLUS 35) to 80/mo (PLUS15 incl Pulse)
Hello, I'm currently on the $80/ mo (PLUS 35) + $11 add-ons[with 1GB data, talk not included, text unlimited, with call display, voicemail, call waiting, conference calling]with a contract ending March...
View ArticleLG G5 / LG G4 unable to setup wifi calling
Hello all, I am having some trouble trying to get Wifi calling on my LG G5 and my LG G4 (2nd line). When I try to set it up, it will ask for my phone number. Upon entering the verification code the...
View Articleusage update
I am wondering if Fido can update the "usage update" more quickly. It is always at least 12hrs after the fact. Thanks ***Edited to add labels***
View ArticleIs there still a 10% discount to add a line? How do I do this online?
I've been a Fido customer for a long time (since I was a tween and my account was under my dad's name!) and I want to add a new line. Can I do this online and still get the 10% off? How do I do this?...
View ArticleIs there a way to disable Internet data on a non-data phone plan?
Hello, I am planning to add a line to my account for my brother, but I don't want him to be able to use any data (because the plan will only be a talk and text plan); is there a way to disable data so...
View ArticleVisual VoiceMail Plus Delayed Delivery
I have been trying to resolve a problem with Visual Voice Mail on my Samsung S7, where voice notifications (and transcripts) would not arrive for several hours. I started to notice a pattern where all...
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I wonder next month will be adopt my promo.
I wonder next month will be adopt my promo. I received this message.So "15,Nov" is will be charging free add 500MB data?I can't requested promo! Actually, I heard last month promo was 3month free add...
View Articlenotification of missed call
Why when I miss a call at 7:00 P.M. do I get a notification at 11:00 A.M. the next dayAllan ***Edited to add labels***
View ArticleTexts not coming in properly
I got a G5 a couple months ago and i have so many problems with my texting. Sometimes I get texts 12 hours after they were sent even when I have service. Or they come in really weird orders and its...
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