The number you called doesnt exist
Hello All, Past few days couple of my friends with Wind subscribers are unable to call me, upon dialling my number they hear " The number you called doesnt exist". The kicker, I can receive calls from...
View ArticleCancel contrat
Good Morning. unfortunately I do not have a return date to Canada because of family problems. with this I will need to cancel the contract I have with Fido and request unblocking the linked cell with...
View ArticlePaying phone bill with easyweb
So I recently have tried paying my prepaid phone plan with easy web typing in Fido solutions inc as the payee (with my account number.) I've read online that the payment usually takes up to 5 business...
View Articlehas not received the extra 1GB as part of the 20th anniversary gift
I texted GIFt to 2020 on Oct 7th to get the free 1GB data and received a text back saying that it will be applied to my account when my November billing cycle begins.My november billing cycle has...
View ArticleUpgrade to new promotions
Hello.I'm on a Fido pulse plan for more than a year. I see new promotions on pulse plans (Extera data). Can I upgrade my plan for free to get more data? ***Edited to add labels***
View ArticleCan I get Fido to unlock my iPhone 4S while still in contract since 2010?
I got iPhone 4S from Fido in 2010 and I still am a subscriber. It is of limited use now that it does not upgrade iOS beyond 7.1.2. I want to use it as a telephone only, when travelling in foreign lands...
View ArticlePhone number change online
Hello, Each time I wan to change the number online there is an error message "Oups sorry, try next time". Is there a problem online? When will we be able to change our number phone? ThanksPhilippe
View ArticleLG G5 WiFi Calling
Hello,I have been trying to register for Wi-Fi calling for a couple weeks now. After I enter in my verification code (which is received by text message), I am directed to a page that says this:"We are...
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Weird issue, having Unlimited Text with Mobile Internet Rate Plan (3gb/15$)
Hey Fido Forum people,I have a weird thing with my account. Currently having "Unlimited Text" listed on my account even though it is not included in my current plan. Here is an image from...
View ArticleData overage and how to change plan
Hi there,I have 3GB of data in my plan. I am already 150 mb over before even next billing date. How can i add-on more data or change my plan to 4Gb ? **Edited to add labels**edited title to add...
View ArticleWent over data how much do I pay
Hi all! Recently I have calculated my Fido phone is costing me almost twice as much as normal. Not sure why doing all most everything the same? Maybe a bit more videos but am at home so Wifi should...
View ArticleFido took money through Interac Online, but did not refill my prepaid fido...
Hi, I just tried to pay 62.22 dollars through Interac from RBC branch and in the first try, it said it was error. So I just paid again but it was error once again! When I checked my band account,...
View ArticleNot receiving confirmation text from UBER
Hello. I am attempting to set up my UBER account but am not receiving their confirmation text to complete the set up. I am receiving texts from friends etc. Help? ***Edited to add labels***
View ArticleReverse a phone number change
What am i to do to get my old phone number back? ***Edited to add labels***
View ArticleNo Network
My baseband version is unknown. Along with my IMEI ***Edited to add labels***
View ArticleChange roaming dates
Book a roaming package but need to amend dates ***Edited to add Labels***
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Free International calls on data talk and text plan
hi! thanks in advance for answering my query below...I noticed that Singapore and Malaysia are not indicated inside the list of countries for the free International calls for the data talk and text...
View ArticleETM (Extreme Text Messaging) not working?
I apologise if I'm not in the right place, but I desparately need help! I tried going to the ETM site through mobile to block number, but when redirecting to that site, it tells me that the page is not...
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