Nexus 5X Cannot Send/Receive MMS After System Update
My Nexus 5X 's current system is 8.0.0, but this happened a few updates ago (in October maybe?). I do not have data on my plan but used to be able to send/receive MMS with the "Mobile Data" turned on....
View ArticleCancellation of Monthly Services
Hi Fido,I'm an exchange student and I will be moving back to my home country on Dec. 22, 2017. How can I cancel my plan? I tried to call 611 but the lines were always too busy.A quick answer would be...
View ArticleInterac e-transfer scam????
hi i just want to ask if fido mobility give reward money to the customers? because i got one and tried to put it in my account. however, i didn't got the money, because after i open my banking account...
View ArticleNew Voicemail Access
Hi. I've been trying to setup my voicemail but the instructions are in french. Can u plz change it to English?
View ArticleAfter many years with fido, i am sadly have to soon say my goodbyes.
I was happy camper for most of the time with Fido. I have also referred my friends and family to fido. In terms of plan pricing fido is generally very competitive, but the not for the hardware...
View ArticleCredit
Hi it says i have over $100 credit but it wont let me use it why???? I need it within the next 20 mins
View ArticleAlways on hold when calling in
Why is it that almost every time I call customer service I am put on hold for more than five minutes at a time?? I never seem to get through!!! Tired of being on hold!!! You guys really need to fix...
View ArticleHoliday Scam
Today I received this email, loaded with typos. "Dear fido customer, to make you enjoy the holidays even more , we would like you to celebrate it with our 75,50$ gift coupon for your next bill please...
View ArticleCall barring password
I just got a new Mobile Internet Plan.Fido can only block incoming voice together with incoming SMS.I would like to receive incoming SMS which is free but prevents from accidentally pick up a voice...
View ArticleIssue with online store...
I was wondering if anyone else encountered a similar issue...I was putting together a plan + device upgrade online on www.fido.ca and I saved it and it said that it would be saved for 15 days and now...
View Article3 enteries
i have 3 enteries in fido flip flop game what to next if i habe 3 enteries???
View ArticleInstagram frequent crash
Hi,Since the nougat update it seems that i keep have this message: IG stopped working, send a report or restart app. Am using galaxy A5 2017. Anyone else? I delete cash, i delete/reinstall the app. Thx
View ArticleDeactivating Account
i need to deactivate my account today please help me ***Edited to add labels***
View Articleaccount suspension
Hi, I called Fido on 24 Oct to be exact requesting to suspend my line for a couple of months as I will be out of country. Then, at the end of Nov , I got a bill which showed that it wasnot suspended....
View ArticleRedeem FidoDOLLARS online
I understand if I upgrade my phone on the My Account, and I want to redeem my FidoDollars, I cannot do it online. I've read a few posts that say I have to call in to ask an agent to apply them. So...
View ArticleCan't view the Google Pixel 2 XL page
I'm trying to access the Pixel 2 XL device page where you can select the storage/color options and monthly plan, but there's nothing on the page. Nothing is displayed... My adblocker is turned off,...
View ArticleBlacklist an IMEI not a SIM card
HI, can I blacklist an IMEI (I've been with this device for two years with fido) for some stupid reasons I lost the device. SIM card is with me, so no need to block it.If yes, how can I do this?...
View ArticleOld sim card invalid
old sim card is invalid?! Got the number directly off the old sim card. How do i activate the new sim card? **Edited to add tags and labels**
View ArticleHow do I contact Fido Customer service?
When I call 1-888-481-3436, there is an automated message telling me that this number has changed, and wants to charge me for knowing the new number. I see this number still on your website. Can you...
View Articlesuspend my account from abroad
hi, I am abroad , when i was in canada i called fido and ask them to suspend my account for 2 month , but there are 2 other phone number under my account that i need to make them suspended too , could...
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