Fido data bytes
Why do I need to be on Fido data to activate data bytes? I'm out of data and it would be great if I could activate Fido data while on wifi which gets started when I switch to mobile data.
View ArticleCancellation
I want to cancel my phone plan. I’ve been trying to call fido for the past week and it says I have to wait atleast 1 hour, this is ridiculous I just want to end my plan with you guys and you’re not...
View ArticleTemporary Leaving Canada
I am going to work aboard for a year. I still got 7 months of a contract left. What are the options for me right now? Is there a possibility of suspending my number until I get back into the country?...
View ArticleOH-OH! It seems your old SIM card number is not valid.
I have upgraded to a new phone over the internet recieved it today. When I went to activate it it didnt work and it gave me the error 'OH-OH! It seems your old SIM card number is not valid.'Although I...
View ArticleBlocking outgoing sms for my new data plan
How can I request to block outgoing sms for my new data plan? I tried calling Fido services a few times throughout he past few days and waited for long time. No one answered the phone. Thanks for your...
View ArticleRefill prepaid account with foreign (non-Canadian) credit card
Why does Fido discriminate against nationality, when deciding who can use a credit card to top-up a prepaid account? I'm not Canadian. Fido have no problem with me walking into a Fido store and using...
View ArticleNew phone
I upgraded my phone during black friday deals and it has been over a week and i still haven't gotten an email with a tracking number for my new phone. Just wondering if it will come soon or if i will...
View ArticleData overage account holder approval
How is Fido adhering to the updated Wireless Code regarding data overage? I don't believe Fido has traditional Family or Shared plans. How will Fido obtain my approval for any data overage on my...
View ArticleI just saw a posting stating Pixel now supports wifi calling in Fido. How...
So how to set up Google Pixel with wifi calling? It has been 2 years since fido said to me that wifi calling will work for Pixel soon. I finally saw it on...
View Articleplans
i phoned fido yo get my phone unlocked and she asked why i said looking at other provider she looked into comparing price offered me 10 gb for $56 asked where i lived said ont price is know $115 why...
View ArticleNumber Porting (port-in)
Hi, I have a tablet 3gig plan with Fido. I would like to port in a cell phone number from another provider to my fido account. I want to keep the number from another provider because its tied in to all...
View ArticleNeed help registering a new sim on my prepaid accout
Hi, I've bought a new phone and wish to continue using my prepaid service - however I now need to register new sim. Please help! Cheers
View ArticleTablet plan, $15 / 3GB
am i able to add this plan onto my account through online or do i have to go in to store?(currently on a pulse plan with a byod)can i bring my own tablet?(if not what are the upfront costs for the...
View ArticleTelemarketer spoofing my phone number and calling people
This is happening to me a lot. The first time was in September and I got a new SIM card which Fido suggested and did nothing. Since then I randomly receive calls from people with the same first 6...
View Articlehow to get a loyalty offer
Hi, I have been with Fido for 15 years or more now. I want to change my plan (im always going over) I find out one of my friend got a plan for 5gb, unlimited talk for $50 from Fido, he said others at...
View ArticleFido billing mistake
Hello. I received an email from fido which told me that I had been charged because of a mistake and then my money would be back if I give fido my bankcard account. Is that credible?
View ArticleFido as Authorized Retailer for Google
There was an issue on the Google Home Mini I received from Fido so I tried to contact Google Support to get an RMA They told me that Fido isn't an authorized retailer and not eligible for warranty...
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