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Why is the extra usage of my data 40 CADs?
As shown by the screen shot, my additional usage of DATA is $20.00. However, the total cost is $40.00. The total fee for DATA usage should be $20.00, right? Below is another sceen shot from my bill....
View ArticleInterac e-transfer scam????
I received this in a text is it true it say I have a refund from Fido!! http://solutrefmok.com/An error was occured in your bill, fido sent you a refund due to an overcharged amount. Accept your funds...
View ArticleRetentions, are they still around?
Just wondering are they still around? Called Fido, waited 30 mins to get someone on the phone. Asked him what are my options to upgrade my account and phone. Pretty much told me I have no real options....
View ArticleLte dissapeared
Fido sent me an email and a text message stating that as of Nov if my phone doesn' have the update of android 7 I wouldn't have LTE just 3 or 4g until I update. My phone was up to date and then on that...
View ArticleNetwork issues in Montreal?
Can you confirm if there are issues with mobile data in Montreal? Voice works fine. ***Edited to add labels***
View ArticlePhone Upgrade Back Ordered, Let me Pick-Up Device in store instead
I recently did a hardware upgarde over the phone but the employee I spoke to ignorantly did not give me the option to have my phone picked up in store. I have received an email confirmation regarding...
View ArticleConfirmation of ordering new cellphone
Pls try to help me to follow up my order in black friday. The customer i call told me he gonna process it my order and confirmation on sending on my email. I call back on monday cutomer support told...
View ArticleApple Support App Updated!
Apple Support for iOS has been updated to version 2.0 which comes with a redesigned user interface, while also adding a Discover section to allow customers to learn more about how to use their...
View ArticlePayment confirmation
Hello, I am just informing Fido of a payment for $175 was made today on my account and I will be making another payment on Friday December 8th for $100. Thank you ***Edited to add labels******Edited...
View ArticleCharge from ROGERSWL 1TIME
why was I charged $1.00 by ROGERSWL 1TIME on my credit card after updating my credit card number? ***Edited title***
View Articlemultiline discount duration?
I have got 3 phones under my name and im getting discounts on all of them.i was wondering if there was any duration on the discount or it would stay forever on my lines?Thanks
View ArticleI have to go back my country
I gonna goback to my country so i have to close my phone i wanna close this phone on dec 5thso what i have to do? And i heard that the bill gonna recieve after 2-3weeks right? But i want to pay right...
View ArticleCant use my data bytes
Every time I open the app it says "sorry,something went wrong try using your data bytes later". However I don't even have the data bytes option. Help a brothuh out please
View ArticleUnable to view bills online.
I've been with Fido for over a year, but whenever I try to view my monthly bill the site tells me that my first bill isn't ready yet. I've called Fido four times about this issue. They sent me a paper...
View ArticleFido dollars
Hi,Me and my wife still have, according to My Fido Rewards, 187.94 in fido dollars. Can those be used to purchase a tablet?
View ArticleCan't activate my new SIM card
I have a new SIM card and cannot activate it by going to fido.ca under services -> update my SIM. After entering my Old and New SIM it tells me OH-OH!It seems your old SIM card number is not valid....
View ArticleCannot Receive verification code from specific website
Hi, I see there're a lot of people is saying cannot receive the verification code. However, my case is a little different. I cannot receive the verification Code from Both Alipay and Taobao. However,...
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Why my phone can not access FIDO LTE?
Hi thereThese are the frequencies my phone supports. I can match Band 7 with Fido's compatibility for LTE network. But I have never been able to access LTE network. 3G mosltly, sometimes H+. I'm just...
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