Problem roaming in Denmark
I have fido nomad and even if I enable roaming, I cannot use any type of data. The phone works but internet, text do not. I tried lte, 3g, enable, disable roaming and cellular data. Even shutdown the...
View ArticleUS Travel Pack
I am travelling to the U.S. on Nov. 4th, Saturday and want to purchase a U.S. travel packwith phone and text, NO DATA. I need the cheapest package. **Edited to add labels **
View ArticleTexting 222 data isn’t going through
I am texting 222 data but it says my request didn’t go through
View ArticleV30 Wifi calling
I just purchased two LG V30 from Fido. On the device page it says it supports Wifi calling which is one of the main reasons why I purchased two of these phones. When turning on wifi calling I get the...
View ArticleKeep prepaid number
If I switch from prepaid to postpaid can I keep the number. I had this number a long time
View ArticleA new promo plan, right after I opened a new account?
On Wednesday I opened a new account with a 2GB/$15 tablet plan (I needed it seperate for billing purposes). The very next day Fido releases a new promo 3GB/$15. I called in today to change the 2GB/$15...
View ArticleLoyal customer trying to add 4th line, now cancelling all lines.
Hi,Im a loyal customer trying to add another line and I spoke to the loyalty department and they gave me a plan that I liked and said I had 7 days to get the plan. I did call today and they said I...
View ArticleFidos loosing a long time customer
Called retentions today, seems they wont match a Qubec company's promotion thats offered in Ottawa. Will call back in a couple days incase things change as I am a loyal customer but obviously want the...
View ArticlePlan Options for iPhone X
So my 2-year contract expired at the end of September and I had been holding off on renewing until the release of the iPhone X. I have been a Fido customer for the past 16/17 years; however, the news...
View ArticleRetention plans
Fido won’t provide me with a retention plan to keep me as a customer the current in Market they’re offering is way too pricey compared to the other providers I’m thinking about switching any tips on...
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Interac e-transfer scam????
I recieved this text message.SCAMI received this Message. SCAM**Edited to add tags and labels**
View ArticlePossible fraude ?
I received this scammed fund last night 05.11.17 everyone lookout please; Fr: +1 (819) 919-5138You've received $75.46 due to an overcharge on your last mobile bill. Claim your funds via the following...
View ArticleExtra minute fee per minute
I have exceeded my 500 min plan and would like to know how much is the charge per extra min
View Articleadd on data on prepaid stop working
Hi my add on data on prepaid stop working, so I refilled 10 dollars to account but it still does not work. Where can I check for available data or expired date, or balance, etc ... so I know what to do...
View ArticleAdding a family member
How much to add another phone to my account. ***Edited to add labels***
View ArticleVery much upset with Fido
I am a loyal customer to Fido, I am getting great deal from Telus but would love to stay with Fido that’s why I called yesterday and talk with customer service and request them to match the deal as...
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