City Fido questions
I have a grandfathered city fido plan $35 unlimited, 6gb for $30 and $13 value pack. I want to keep my existing plan and upgrade to a plus size phone preferably the new iphone 8+. With Fido’s new...
View ArticlePromotional Discount removed?
I was just told by FIDO that a promotional discount of 10% of my bill was removed from my bill after being with FIDO for 4 years! How can they remove a discount? **Edited to add labels **
View Articlewobt Display unit number for address
Hi, I got a new phone with Fido in early August and applied for a credit card at the same time which I never received. My credit report says I have a credit card since August as well but I never...
View ArticleNo service while in US
My daughter is traveling on a school trip to the US with her iPhone 6s and has a Fido pulse plan. Her roaming and cellular are turned on but is only getting a "no service" messsge. She can use wifi but...
View ArticleNot all text messages are coming through on iPhone 8 Plus
I recently switched from Samsung 6 to iPhone 8 Plus. I am not receiving all text messages. It's totally random. It's causing me huge grief as I need to login to online software at work that requires a...
View ArticleSoluto vs Apple Find My Phone etc...
I just received an email inviting me to try Soluto. At first I really can't see why I would install a third party app on my iPhone. Why did I receive this email in the first place? ***Edited to add...
View ArticleWent over my data
My 3 year old got ahold of my phone and went over my data plus 1mb in one day so now I have to wait a month to use data again. I have a 65$ plan I was wondering if their Is anything fido will do for...
View ArticleData
I have went over on my data apparently by 1.56 gb. Now i have a plan and i alwaysbuse Wifi ... How much am i going to be charged... And how can I add onto my plan so that this never happens...
View ArticleHow long before I receive order confirmation?
I placed an order online last night at aorund 9pm to order a new phone and changed to a new plan but haven't received an email confirmation.Upon logging out and then back in I can see the plan was...
View Articlefido charging
Do fido charge you when the cut you off because i have been cut for like one month and i paid everything i was suppose to pay ($272 i think) only to get another bill of like 279 dollars which the told...
View Article"We're sorry, you're no longer accumulating FidoDollars! WHAAT?! NOOOOO?!?!?
I understand that the Fido Rewards Program was DISCONTINUED! What I don't understand is WHYYYYYY??!?This was one of the only good things left from FIDO, now you've basically become erxactly like every...
View ArticleCan a phone number once blocked be unblocked?
I blocked a person years ago. Now I want to unblock. Is there a way to do this?
View ArticleDevice protection on brand new iPhone X not purchased thru Fido
Brand new iPhone X that was NOT purchased thru Fido ( obviously as Fido hasn’t got any available yet) but will be activated on Fido number that does not have protection on it. Can device protection be...
View Articledata overage is a complete scam.
Ive been with fido for just over a year and I asked for the plan with the most amount of data . I use about 16gigs a month apparently. anyway I can' buy anything over 10 gigs . so my phone bills are...
View ArticleFido refund scam
I've received 2 text messages from +1 (905) 962-3809:If you receive a text like this, DO not enter your banking info as it did not originate from FIDO FIDO Solutions Inc: FIDO has sentyou FIDO...
View ArticleClik here to view.
Cannot process payment
I paid my fido bill online on my naccount at fido.ca using visa/debit and it said cannot process so I did it again and it told me you already paid this bill are you sure you want to do it again I said...
View ArticleCan I buy a Google Home and Google Home Mini using Fido Dollars?
I have until July 6, 2018 to redeem my Fido Dollars. Can I use my Fido Dollars toward the purchase of a Google Home and Google Home Mini? Thanks. **Edited to add labels**
View Article