Bill too much!! ( Unapplied promotion )
I am not satisfied with the services and your marketing strategies.its totally unfair with my bill paying huge amount for every month for silly mistake made by the store keeper without applying the...
View ArticleCan I temporarily cancel my plan?
If I will leave the country for 4 months, can I cancel my plan for those months and reactivate it when I come back? ***Edited to add labels******Edited title***
View ArticleHow to change Fido login user name?
Currently, it's my cell phone number. I want to add an additional layer of security (after my online account was hacked last week). **Edited to add tags**
View ArticleSpotify not working
Premium for my account isn't working either. I've successfully linked my spotify account (I believe I have), as when I go to my spotify page it says that I have a subscription through Fido, yet the...
View ArticleBad Experience
I have been traveling since March 23 and I have had the same recurring problem with Fido tech support. Multiple unkept promises to call me back once my issue is looked into and nobody calls me back. 3...
View ArticleKnowing what is included in my plan.
I am unable to find details of my plan on Fido.ca and telephone support can read my details but I cannot see them. For example "Pulse plus 15 plan" includes $5 /day US roaming, but it is not shown in...
View Articlereservation not working today
Hi there, I'm just reporting a problem with the reservation system since this morning and I'm unable to reserve the newest SAMSUNG.Error message:Sorry, but we cannot process your request at this time....
View ArticleToll free numbers are not really free???
I made a lot of calls to a toll free 1-866 number. I've never exceeded my minutes and this month I got a shocker that the minutes are over by 250. When I called customer care, they said toll free...
View ArticleNumber porting
I want to cancel my fido account and port my number to Rogers but my billing this month just got started on March 26. How will Fido charge me for this month? Will I pay for the full monthly fee or it...
View ArticleFido Bill emails
I am getting old emails payment confirmation from Fido, back from August, october and November.I got them today...why is this happening? Can someone please help Thank YouNoha
View ArticleChrome and other browsers not working with fido?
hello. I was woundering if fido likes secure log in info. it seems that the only browser that I can log in with is explorer. this is concerning because it is the most unsafe browser to use. my question...
View ArticleExtremely Unsatisfied with Fido Device Protection
Howdy, I am making this post with the intention of raising awareness that the Device Protection system fails to provide a proper service for "lower end" phones. BACKGROUND: I currently have an LG G3...
View ArticleOnline billing payment problem
hey guyz iam not getting my monthly billing payment to my email and also i couldn't able to see my bill on my account and ending up in paying late fee charges..can some one can me out?? here is email :...
View ArticleMonthly plan change
So I changed my monthly plan, and I'm just wondering if the changes take effect right away? Also, why doesn't fido.ca show my usage until the start of my billing cycle when I change plans? I still...
View ArticleData top-up
Hi I got a text saying that I have used 90% of my data then it suggested to use data top-up or standard data overage rates will apply. I chose 1 Gb which is $15. Then I got another text that 1 Gb has...
View ArticleSoftware update question
I am thinking about the samsung s8 and wanted to know how often are the major updates, is it once a year like apple and if so is there atleast security updates monthly or every other month .....
View ArticleVoLTE, Wi-Fi calling, and Video LTE Calls, on S7 Not Working
Hi there, I have a Fido BYOP non-Pulse Plan and I am using an S7 that I purchased unlocked from Samsung (XAC Firmware). I have put in my Fido SIM and flashed the Fido Firmware onto it. The VoLTE,...
View ArticleNeed help update my new sim card for prepaid plan
Hi guys~ i lost my fido sim card, so recently i just order one, but i realize you cant update it online so i figure i'll come here for help. My Account number is: ********* Number: ***-***-****. Fido...
View ArticleInternational texting
How much per text message to the united states? ***Edited to add labels***
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