Number porting
hii there i am using fido number right now with a 2 years contract and i want to port that number to freedom.so i want to know that fido will cancel my account or they will give me temporary number
View Articleextreme text messaging cost
If my fido plan includes unlimited texting worldwide, does it mean that I can enjoy extreme text messaging free of charge? thanks ***Edited to add labels***
View ArticleCan I keep my current plan when renewing?
Hi, My current contract is ending next month, I was hoping to sign a new contract use my Fido dollars to be able to get a new phone. Can I retain my current contract and re-sign for another 2 years or...
View ArticleOffensive emails from Fido
I'm tired of receiving emails that suggest my account is overdue, 4 days after it has been paid in full ON THE DUE DATE! ***Edited to add labels***
View ArticleUse referal AFTER activation.
Hello...Went to a phone booth tonight and activated a New tablet with Fido, under a new name, on my current account.While signing up, I had my referal code with me, however, the sales rep was having...
View ArticleI want unlock my cell
Could you help me to unlock my phone? my number is ***-***-**** I want to use my cell in South Korea. ***Edited to add labels and hide sensitive information***
View ArticleNo signal, where coverage map indicates service.
I've just signed up with Fido, happy with the service except when I go to work I lose all signal.The coverage map indicates that my work area is covered. I turned on roaming in case the area is covered...
View ArticleSo much for loyalty and retention...
Wow! Super disappointed with the way customer service is starting to decline at Fido. I have been a customer with Fido for years and years and have raved about how great the loyalty and retention plan...
View ArticleHow to avoid roaming charges
Going to the US. What is the best way to ensure I won't incur any roaming charges? Should I disable it on the phone? If so how to I do this? ***Edited title***
View ArticleNew Handset Ordered
Hello, I just spoke with someone this morning about getting my wife's line upgraded, and getting a pixle XL for her. She told me that they would use my fido dollars and the phone has been ordered, but...
View ArticleOnline Interact Is Not Working Again!
Online Interact is not working again! Please fix the issue so that we can pay *** Edited to add tags and labels ***
View ArticleSMS Phishing
Greeting fellow members, Another SMS Phishing scam..... CTN: +1 613 319 4855message: Dear Customer, unfortunately your online account has been suspended due to missing information. Please use the...
View ArticleValue Pack and $17 activation charge for BYOP plan
Hi Team I ported my number from Virgin to Fido at a Fido store in Surrey. They charged me $13 approx. for the activation or simcard, however now on my first bill also I see an activation charge of $17...
View ArticleDiscrepancy in usage tracker
My plan says I have 7 gbs this month after I added 4 gb of data to my plan.. fido is now telling me that I went over my limit but according the website it says I still have over a 1gb of data remaining...
View ArticleFido hate new comer like me
Im a new comer in canada living here for a 1 year and half. Started working here for about a year. A lot of credit card company decline me(im aware of that), im currently employed and my fido number is...
View ArticleWhen my contract ends...
I am currently in a 2 year contract for an iphone 7 plus and paying $65 per month. If I BYOD the same plan would be $48 per month. Basiclly $17 was add per month for the iphone 7 plus contract. Now...
View ArticleGoogle Pixel Backorder
I just upgraded my wife phone to a 32 gig Silver Pixel XL. I asked if the phone was in stock (as I would have picked up locally otherwise) and the rep said it was. Two days later I finally get a email...
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