roaming but not roaming
I live in Fort Erie right next to Buffalo New York and my phone tries to roam to maintain the signal. I don't want to pay roaming charges in my home town what can I do
View Articlefirmware modified
hi in the last update firmawere i have only tow option on edge screen don have people edge services upgrade don have spanish language
View ArticleHow to delete pre-paid credit card?
How do I delete the credit card attached to a pre-paid account?
View ArticleHow can i get my @fido.ca address deleted
Hi,How can I get my @fido.ca e-mail account deleted. ***Edited to add labels***
View ArticleMonthly plan change on Fido.ca > My account
I cant change my monthly plan through my online account, it really drives me crazy calling customer service, coz 611 is costing me money while I am on hold for 1/2 hr 😠Any help!! **Edited title and label
View ArticleTD Interac
Ok I was trying to pay my bill online and used the interac services...I have a Td Visa acess card and it will not allow me to enter my 16 digits only 13...Your interac services needs to be upgraded to...
View ArticleExisting customer not on contract
Hello, As an existing fido customer, I have been off contract for over a year. I see that there are promotions for new customers. Would I be eligible to take advantage of those promotions? Thanks for...
View ArticleTransfer to new SIM card
I got a new phone that requires a nano SIM, but the website no longer has the SIM transfer like it keeps saying it does under the Services tab. So where is it?
View ArticleGarbage service
Ever since signing the contract my phone is unreachable.Calls go to voicemail, I am unable to make calls, messages go to nowhere instead of someones phoneStraight BSPeople at 611 either hang up on me...
View ArticleCancellation
Hi,I have a bring your own phone plan that I need to cancel. My internship in Canada has ended and I have returned back home?Is there anyway to do this online?Cheers Antoine ** Edited to add tags and...
View ArticleGalaxy S7 edge Radio
Hello,I red somewhere that build number MMB29M.G935VVRU2APG5 will effectively enable the radio chip on the Galaxy S7 Edge.Is Fido ever planning on enabling it?Thanks, ***Edited to add Labels***
View ArticleFirst step
How do i get the text messege to start with? I only have a link to come to this page and dont know what to do next. ***Edited to add Labels***
View Articledata pass purchase screen when already got data plan
i had a mobile data sim running fine for months then switched to the promo tablet sim plan of 3gb for $15 and since then i cant get data access im connected fine but upon browsing the internet i get a...
View ArticleAm I eligible for a data top-up
Hi, I've been reading around and I can't seem to find where it says I'm not eligible for a data top-up. My current plan is $45 (PLUS15_BC) where I have 100mb of data 100minutes CanadaWide and unlimited...
View ArticleValue Pack
Hi all, I recently subscribed to a fido offer. According to my bill, I get the Value Pack offered this month as I see a refund "Credit: Value Pack - 1 Month Discount". Does it mean I'll have to pay for...
View ArticleDevice protectio error
I try to request device protection service but they said "Please review your personal information and ensure you're the account holder or an authorized user on the Fido account.If this information is...
View ArticleFido Mobile Internet Flex Data Starting at $15 for 3GB instead of 1GB
I don't know why for $40 monthly postpaid internet subscription,I didn't need to pass credit check,SIN number,driving card,or the like.Why on earth I should pass them to Fido for $15 data plan? That is...
View ArticleStolen Phone
I got a new two-year contract at Fido with the 8$ insurance, for a Samsung A5. Today, a month later, my phone have been stolen. What are my options to have a new phone? ***Edited to add labels***
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