Scammer pretend to be from Fido
BEWARE OF SCAMMERS! Today is August 27, 2016 and I just received a text from someone pretending to be Fido. Message indicates that my account billing is incorrect, and provides a link for me to press...
View ArticleCan't see billing details
I can't see the billing details on the online account anywhere. I read several similar post and the answer. I don't see anything close to Print / Save bill on the billing tab. Seriously, you guys are...
View ArticleFido Website and Chrome problem, another post on the list..
As a web developper, I must say, it's almost a joke that your website is not properly tested on popular browsers and have errors like "Cannot login on Chrome", is a f* big issue, I must use Firefox to...
View ArticleUS travel pack never materialized
Long time customer, first time posting to get your ideas of how this was handled.Beginning of July used my soon to expire Fido dollars to buy a US travel pack for the month of August. Got confirmation...
View ArticleHow to exchange minutes to extentend expiry date
I recieved an email from Fido saying that I can redeem $100 of my balance to push back the expiry date of my remaining balance back another year. The email simply tells me to call their number for...
View ArticleData Top-Ups Not Working
I'm so frustrated with the online top up process. I'm a new prepaid customer and this was my first time topping up my $45 plan. Today was the due date. I literally tried at least 20 times on my account...
View ArticleLost $12 iphone value pack when changing numbers
Hi About a month ago, I changed my Calgary number to a Vancouver number. In the process, somehow, my $12 iPhone value pack was taken off my account. When I asked to add it back, they said it's...
View ArticleMoving to a new province
Hi everyone, I just moved to Ontario from Quebec. Can I have a new Ontario number without changing my plan from Quebec? Thank you! ***Edited to add tags and labels***
View ArticleRésiliation d'abonnement
Bonjour,Je quitte le Canada dans quelques jours et je n'arrive malheureusement pas à parler à un représentant en appelant malgré plusieurs tentatives.Y-a-t'il un autre moyen de résilier son abonnement ?
View ArticleOnline credit card refill not working
I can't refill my account using my credit card online. Each time I try, a message pops up saying, "Oops, that's not working." The message pops up below my phone number, as if to say my phone number...
View Articleremoving a value pack
Hi there,I want to remove my value pack in my fido plan. What should I do? Calling *234 is not helping me at all.Thanks ** Edited to add labels **
View ArticleWhat's the catch on free 2gb?
Got a notification to get free extra 2gb just by replying "yes." How/where and what's the catch? ***Edited to add labels***
View ArticleCannot receive or make calls iPhone 6
"The number you have called is not assigned". Anyone experiencing this now? I know people were dealing with it in 2015 and searching through the posts no real solution was given.Fido please fix this...
View ArticlePhone died after warranty, before contract expiration. Would a Fido store...
So my LG G3 is toast through no fault of my own; my warranty is expired but my phone is not paid off for another few months. I know Fido has no obligation to do anything, but I am wondering if anyone...
View ArticleMonthly plan change
So first of all I have been trying to reach a fido rep by phone but no one is picking up. I was wondering if it would be possible to change my current plan online. ***Edited to add labels***
View ArticleTravelling to Yellowknife
Sim Card for traveller:1. Can use in Yellowknife2. Share hot spot3. Canada nationwide calls and data4. 9 days5. Best price
View ArticleIphone 5S replacement
So what do i do if my phone fell off my balcony earlier today, how would i get a new phone? Does anyone know ? if so please help me
View ArticleBonus 1GB
How can I get 1GB bonus data?I've checked that there is promotion going on now. **Edited to add labels
View ArticleAccidentally going over Data
Hello, I have a problem regarding my data usage. I have my phone set to disable data when it reaches its limit. But I was using it for a hotspot, and I clicked a link that played a video...
View ArticleWhere is my data going!!?
I recently switched from an iPhone 4 to an iPhone 5. I have NEVER gone over data with my iPhone 4 but since I switched to iPhone 5, my data was used up within 5 days of my new plan. This never happened...
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