"Register as an Account Holder" doesn't work
I bought 2 Sim Cards and home internet 2 months ago but have been having problem registering as account holder. Have called customer service a dozen times, spent hours on the phone with them, been told...
View Articlecharges for overusing data
Hi Fido, How much do you charge for overusing data? In 3 days, my Fido app told me I use 300MB which I believe is incorrect. I've read other Fido questions and says each plan is different. I've also...
View ArticleCall Fowarding / Home Phone to Cell
How Too ?? The Home Phone is Fido WiFi.. My Query is , How Transfer Calls from the Home Phone to our Cellphone , both of course are with Fido... Cheers Thanks ** Edited to add lables **
View ArticleI lost my community profile after I change to email login
Hi, This is Adambeast here, After I changed to email login recently, I noticed that my community profile was linked to my phone number login, and I cannot login with my phone number anymore. Is there...
View Articlechanged number last night now not recieving texts from certain contacts
cant recieve texts from certain contacts after my number change
View ArticleHow do I check when my plan ends?
I have tried looking everywhere on my account but I cannot find the sectiont hat tells me when my Tab24 agreement ends. It use to be on the overview page, but now it is gone. ***Edited to add labels***
View ArticleHow do you see your invoice thru my account
Using "my account" how do I view the invoice? ***Edited to add tags and labels***
View ArticleUpgrading phone but want to keep old number
I currently have an old Nokia C1-01 on a "By the month - $30 Talk & Text" plan and am thinking of upgrading to a ZTE Axon for free by taking advantage of a 2-year term on the $30-per-month talk...
View ArticleUnable to see my transaction history
Hi therer. How do I do for view my transactions of July. I view only of August *Edit: added label
View ArticleBeware - FAKE Fido Support Text & Website
Received a text earlier from +1-587-333-6488 with my name on it, saying 'Dear XXXXXX (my name), we have detected a unusual activity on your account, please verify it as soon as possible in the link...
View ArticleAny charge for receiving text messages while in the US?
I am on a postpaid plan and I would like to know if I receive text msg while traveling in the States, will I be charged for that? Thanks *** Edited to add tags and labels ***
View Articlecheck referral status
I signed up with Fido last month using a friend's referral. I would like to know if there is a way I can confirm the referral status on My Account? How would I be sure that the agent had recorded the...
View Articleplan rates for different provinces
Since I am new to Fido, I would like to know why there is such a big difference betwen the various plan rates for different provinces. For example, BC customers are paying $50 a month for 2GB of data...
View ArticleName Change
Hello, I just recently had my last name changed, so I would like to now update my Fido account with my new ast name. Am I able to do this at a nearby Fido kiosk in a local mall, or do I have to contact...
View ArticleVery impressed with Fido's Shipping timelines. Placed order Saturday received...
Recently did a Hardware Upgrade over the weekend. The wonderful agent over the phone advised me 2 business days so I was willing to wait until tuesday to receive my package, but to my surprise, a...
View ArticleCancel and re-open Spotify account
Hello, I figured out that someone was using my spotify account. After in contacted Spofity, they suggested to cancel my account and re-open it. Spotify has already cancelled my account and now they...
View ArticleVexed by the customer service
Hi I've been with Fido for over 10 years now, and am familiar with how Fido markets caring for their customers: "Fido Cares", your commitment statement on your website even states that 1. you will...
View Articlefido bill
Hi everybody! Now I'm in Italy from 2 months, and I wonna know why I have to pay the Fido bill even if I don't use it?!?!? ***Edited to add Labels***
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