Phone plan
I was offered a 1G data add on for a year because the did a mistake on my account a year ago. And now the adds on finished, I called to see if they have another similar plan. However they don't have...
View ArticleHow to get Fido to email you back?
Hi, I've had an issue with my bill. I have tried unsuccessfully to get someone from Fido to respond to me via email. The first time I emailed them I clicked email as my preferred means of...
View ArticleHas False Roaming Charges Glitch Been Fixed Yet?
Has the issue talked about on the linked website below been fixed yet? http://www.iphoneincanada.ca/carriers/rogers/fido-charging-iphone-data-roaming-setting-off/ I ask because this happened to me once...
View Articledropping signal strength from LTE to 3G
Hi,My phone was working good but last 2 days data speed is very slow and showing 3G. Please, someone help me to solve this problem.Thank you **Edited to add label
View Article5$ Value Pack
Could you please tell me whether in 5$ Value Pack, text messages with in Canada are included or not ? As from your website, it is not clear. It says unlimited messages to US and International mobile...
View ArticlePhone locator
how an I locate my phone if I did not download an app ** Edited title****Edited to add labels**
View Article(10% discount on 2nd line) Don't get additional lines with FIDO, you get...
This is just to vent at the helplessness i feel right now with Fido. I have called them more than 4 times to complain that i do not receive the 10% discount they promise on additional lines and all i...
View ArticleService cancellation
Hello Can anyone help me to cancel my sevice for one of my data plan? I have no use of it. ***Edited to add labels***
View ArticleCan someone provide a solution
This is the post I posted a few days ago: "I can't describe how infuriated I am right now for the customer service I had with Fido lately. At the end of June 2016, I renewed my Fido agreement with LG...
View ArticleCanada wide long distance with Pulse plans
When I got my pulse plan I was told it had Canada wide long distance calling (or this is what the Fido rep. led me to believe) This month's bill had over $165 in long distance charges. Imagine how...
View ArticleAdditional Data Usage Charge
Just want to know the charge per mb. Im 100mb over my limit and I didn't add a data add on. Also, I have a 500mb monthly plan. **Edited to add label
View ArticleMonthly plan change
Hi there, So I was just checking out the new pulse plans on the site and I was wondering why it was impossible for someone like me (who has been with Fido for almost 6 years now) and many more people...
View ArticleHorrible signal in my North Van appartment
Ive moved to a new apartment that is in Lower Lonsdale, North Vancoyuver. So its not lick Im in the sticks or anything. Both myself and my wife are long time Fido customers. But the signal we get in...
View Articlevalue pack increase without notice
What is the point of having a plan when you can suddenly raise the rate without notice? I see this month the cost of my value pack has suddenly increased. You did the same thing with the city plan. I...
View ArticleGot charged for Data Roaming while roaming was off
I have been a customer of Fido for 4+ years. I travelled twice to US recently and I made sure my data roaming was off on my phone. I was surprised to see that I was charged $7.99 as a roaming fee on 4...
View Articletext messages
How do I send and recieve text messages from California. When I recieve one I can not answer it. I did before I have 100 free text messages on my phone. I need to use it.I live in B.C. Canada...
View ArticleCall Display and Call Display with Name Display
How do I view numbers called on my phone bill ***Edited to add labels***
View ArticleUnlocked phone on Fido but says Telus
I switched over from Bell to Fido about a month ago, and am using an unlocked Galaxy s6. I didn't have any issues with the phone or service until recently. My phone started by saying I was on Rogers...
View ArticleThere is no option to change my email address on the Fido website.
I want to change my email address but there is no option to change my email under contact information.
View ArticleData overcharge
Hey i have a 400mb plan i was just wondering how much do i get charged for going over?? ***Edited to add labels***
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