Website change and can't see last month detailed bill.
How can I get my Dec 16 bill I can't click on it beyond the overall number. **Added labels**
View ArticleI went over my data. How much do I pay?
I have the PULSE SMART PLAN with 500mb for 55$. I accidentally went over by 993.12mb. What will that come out to?
View Articlecommunity registration
Don't know how I even got registered to the Fido community a few days ago. Because i paid a bill? Or does Fido have a secret agenda ?
View ArticleCalling 6-1-1 and calling... And calling
Hi there I was trying to find when my contract expires and how many fido bucks I had online and due to the update of the website I am unable to access that information so I have been calling all the...
View ArticlePaying off Tab + Number change
Hi, I'm on an $80/mth plan with Fido on my iPhone 6S and wanted to pay off the $400-something balance I have left so I can go to a Bring Your Phone Plan with Fido. If I go through with this, will the...
View ArticleI would like to upgrade my plan to the Black Friday plan but can't get...
Hi there! I would like to upgrade my plan to the Black Friday plan before the promo expires but I can't get through to the phone lines (been on hold for 2 hours..). Is there anyone I could private...
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International texting/emails
I will be traveling to Central America next month. I am looking to add a Travel Ad-on to my phone. All I really want is to text. Unfortunately I don't see a text only plan. So, let's say I go with the...
View ArticleLoyalty
Me & hubby are a long time Fido locals & at present on no contract. We are looking for new phones & plans With Black Friday offers. The phone line yesterday was 65 minutes & then I was...
View ArticleCan I purchase a new phone w/Fido Dollars and keep my monthly plan?
Hello, I would like to upgrade my phone, but I would like to keep my current plan because my plan seems to be so much better than what is out there right now. Thank you! ***Edited to add labels***
View ArticleExtremely disappointed....
I recently moved from Montreal to Toronto and I wanted to change my number in Montreal to one in Toronto. As the plans in Toronto are much higher than in Montreal with Fido, I decided to change to...
View ArticleAdditional Charges in My First Bill
Why my first Fido bill charged me with Fido Pulse BYOP plans for $5.65? This is not stated in the contract. ***Edited to add labels***
View ArticleNo service for Fido SIM card on Verizon Galaxy Note 4 IV
I purchased a Verizon Galaxy note 4 IV, SM-N910v unlocked Manufacturer refurbished smartphone from US. I live in Coquitlam, BC, I followed Fido in the support site changed the APN to ltemobile.apn when...
View Articlewhy rogers have access to my fido bill
Yesterday I did live chat with rogers for my internet but rogers rep pull up my fido account instead of internet account. I though rogers and fido have different system even thou they are fido is...
View ArticleVoLTE question
Hi! I just received my iphone 6S plus today, and noticed under settings | cellular , there is ENABLE LTE, it was set to DATA. But there is an option VOICE + DATA. I assume this pertains to Voice over...
View ArticleI cannot log into Fido.
I cannot log into Fido since Black Friday. I can see this message when I try to log in. Woah…We hit a little snag there! Try again please. I tried using Safari, chrome, firefox and internet exploere...
View ArticleI went back from NYC and I can't use data
I went to NYC few days ago and at that time I got their usim card. However when I arrived Canada and insert Fido usim and I realized Something is wrong.I can call and message but I can't use data... I...
View ArticleCant change number on website. Extra charge if you call them
The new website does NOT allow me to change my number for free like I used to be able to. The message says they are embarrassed about it and to call them to change your number. When you do call them,...
View ArticlePossible device Upgrading at end of 2yr Tab
I have 3 lines.. 2 mobile and 1 home. One mobile is month to month and the other mobile will be month to month in a bit over about 2 months. Are free device upgrades offered to retain contract...
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