Fido Dollars
My account says that I can no longer earn fido dollars after October 31? Why is that so? ***Edited to add labels***
View ArticleRenewing contracts
Do I need to speak to retentions to renegotiate my new contract or can customer service do just as much? If I bring more lines onto my account does that give me a better deal on my main line?...
View ArticleUpgrading at end of 2yr Tab
Well, I've just about had it with my phone, and my 2 year Tab is ending within the next month. I am a little bit confused as to how upgrading works when I want to keep my plan. My question is, if I...
View Articlecancel a fido number
how do i cancel a number, if i am not using it?I have been looking for solutions and calling in, but didn't work.Now i paid for a number no one is using for nearly a year what should i do? ***Edited...
View ArticleFido points
Can you tell me what do I do with my fido points? ***Edited to add labels***
View ArticleContract Ending
Hi My contracted ended 2 days ago... i just want any information on what happens after a contract ends.
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Plan details unclear on my account
According to my account page, I have two sets of unlimited text message and two sets of international messaging, one of which is 50 texts, the other is unlimited? What does that mean? Can someone...
View ArticleFido U.S. roaming charges ?!?
I've been with Fido for almost 20 years. Yesterday I relunctantly made the decision to leave! I travel to the U.S. every few months and can't stand being ripped off. All major carriers have come up...
View ArticleCancellation outside Canada
In 12th December, I sent an e-mail to message.web@fidomobile.ca requesting the termination because this address was referred in the Fido Terms and Conditions. Two days later, Fido sent me another...
View ArticleFido Dollars
I cannot find the balance of my Fido dollars nor any info to redeem them. ***Edited to add labels***
View ArticleHow much Data have I used?
How do I keep track of my current data usage on my phone. ***Edited to add labels***
View ArticleDo i need to add a pre paid card to pay bill yes or no
I was told i need to add a pre paid credit card to my account to pay it do i or can i just pay by bank get one and leave in case so i can pay bill when need to ***Edited to add labels***
View ArticleWhere can I find my Fido dollars balance??
I cant find my fido dollars on my bill where are they
View ArticleNew Site Layout Feedback and Issue
I have had problems accessing my account with this new layout. The "username and password" field would occasionally not pop up for me. I had to disable my adblocker, which is an inconvinience since I...
View ArticleChange plan to Black Friday promo $49
I was with Fido from almost last 3 years. I saw the black friday promo and wanted to update my plan from 60$ (2GB , all unlimited) to 49$(2GB all unlimited). Basically its just price change . I got the...
View ArticleCannot pay with the CC on the website
Heya! Cannot pay the bill online using ANY CC because of a website error that states the CVC # is not correct. What's going on? Can I pay by phone? Thanks! ***Edited to add Labels***
View ArticleVoLTE question
Hi! I just received my iphone 6S plus today, and noticed under settings | cellular , there is ENABLE LTE, it was set to DATA. But there is an option VOICE + DATA. I assume this pertains to Voice over...
View ArticleExtra bills
Why is it on my bill summary it doesn't show my extra bills??? I tried both ways on app and safari, I can't figure why it doesn't show me why I've got extra bills??? ***Edited to add labels***
View ArticleGoogle chrome
Hi, Since the revamped fido.ca was on line, I cannot log in with google chrome. The login pop-up does not apear.It works fine with MS edge.Herre are the...
View ArticleChange number online
i am trying to change number online, doesn't work.I do not want to pay sc by calling csr.anyone know how to do it? thanks ***Edited to add labels***
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