How can I do to upgrade my phone
Hello. My contract ended some days ago. How can I upgrade my phone and use my Fido dollars or do I have some discount because I already finish a contract. Thanks ***Edited to add Labels***
View Articletext messages
Is there a way for Fido to provide me with a list of phone numbers that I have texted out and phone numbers of incoming texts? I texted a number last month that I desperately need for my job and I need...
View ArticleFido Dollars
I am unable to find how many Fido dollars I have to put towards a new phone.
View ArticleFido Dollars
Hey guys & girls, i was wondering if i need money in my Fido account to redeem my rewards? And how to redeem them. I dont even know how much i have... i need to redeem them by the end of the month...
View ArticleMonthly bill keeps increasing
Hello there, My monthly phone bill should be $39 a month, however seems like I've been paying close to $100 each month. My data is rarely on, I use wifi always, and keep within the restrictions of my...
View ArticleFido dollars
I am now using a orepaid service, i.e. $100 for 12 months.Since Fido dollar will expired soon, can I buy, say $20 dollar airtime using my Fido dollar? If I do so, the Fido dollar and my current prepaid...
View ArticleTexting
About 30 to sometimes 80% of the time when I send a text message, it doesn't go through. My Nexus 5 tries for about 5 to 10 minutes, then it says, "touch to retry". Sometimes I leave it at "touch to...
View ArticleCan I pay monthly bill using Fido Dollar?
I have a question.I can see my FIDO Dollars on dashboard.How can I pay monthly bill using the FIDO Dollars? If I cannot pay using FIDO DOllars, what is the purpose of the POINT? Thanks. ***Edited to...
View ArticleChange number, problems
how do I change my phone number on line for free ***Edited to add tags and labels***
View ArticleSpeak to a representative
Hi. Can I talk to one of representatives? ***edited to add labels******Edited title***
View ArticleYearning for loyalty appreciation
I opened my first Fido account in 2000. Since 2005 no one from Fido has ever contacted me to thank me for being a loyal customer, offer me an upgrade, or check to see if I am happy with my plan or...
View ArticleFIND BILL
I wasted already an hour on this moronioc system and cannot even find my bill!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
View Articleextended coverage blocked
I live in an area that does not have Fido coverage. There is, however, extended coverage available here. With my former prepaid plan the extended coverage was not accessable. I was sold a monthly plan...
View Articlelink for sending letter to OOP not working
there was a posting about it a year and a half ago - hasn't been fixed (or maybe done in purpose?) sending a letter to president and error msg about email address needs to be valid. used an email that...
View ArticleDetailed call history with incoming call #
I lost the phone, so I lost the contact, sms, call history of a very important number. I used to be able to see all call logs online, this was not there anymore. Now the bill only shows the incoming...
View ArticleWiFi calling and LTE problem while roaming in the U.S
When I was in the states using Fido Wi-fi Calling, it seems after I turned on Wi-fi Calling, it won't switch back to LTE network if there's no Wifi, it only shows no service on the phone. And this...
View ArticleCan't change my billing online
I've recently moved in to a new house and I've been wanting to update my adress. But each time I enter my new adress and click "SAVE", it always results to "OOPS, we've hit a snag. Please check back...
View ArticlePrepaid Plan usage in USA
Is there anything extra I need to add to my prepaid plan to use talk/text in the USA? I treid to use the phone in Eurpoe last year and couldn't figure out how to make it work there. Am I missing...
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