2plans
I have a plan and my daughter has a plan - both under my name . How do I merge them inti 1 bill?
View ArticleSpotify Premium Disappeared
Yesterday, i registered spotify as a premium. Cuz, my friend told me that any fido plan is free to use spotify for 6 months. And I used till yesterday. But in the morning, when I tried to listen a...
View ArticleSamsung Galaxy S6 stuck on 4G
So since December 2 my phone is stuck on 4G, my VOLTE doesnt work anymore. Each time i enable it and register my number it goes back to off. i changed my simcard, check the APN, did a network reset,...
View ArticleUnlimited Canada-Wide Calling
I an unable to contact out of my province British Columbia. As said to me that there is Canada wide free calling but i am unable to have it completed.
View ArticleWaiting for callback
I am waiting for a callback from the office of the president regarding an unresolved matter. I have waited several days and the person who called me left a voicemail with contact information but is...
View ArticleChanged plan but not reflected on account?
Hello, last month (Nov. 28 to be specific), I contacted an agent through live chat and had my plan changed. They told me it would start at the new billing cycle, midnight of December 5. When I log into...
View ArticleMy Concerns on a call
I am most disturbed by my latest encounter with a FIDO representative on the phone on December 7, 2017, at approximately 7:28pm. After I told the representative that I was not interested in the plans...
View ArticleSlow internet speed over 3G
I have very slow internet speed over 3 G ? It goes around 6Mbps download and 1 Mbps upload. I was so disappointed cose before I was with Telus and the sppedwas amazing 15-25 Mbps download and 10 Mbps...
View Articleextreme text messaging
I Rd wives this msg today and don't quite understand what Extreme text messaging is SO can someone help? TIA: Hi, it's Fido: To ensure we can continue to focus on adding more value to our wireless...
View ArticleScam text message
Recent text from 1 778 371 6543 out of Quebec offering a refund scam alert. Hard to tell fido people.. kept giving me a number to call 7726 to report scam. Does not work ***Edited to change title***
View ArticleLate payment charges
I need to know why I've been charged with late payment fees noting that I paid the 17th of November as monthly.Thanks ***Edited to add labels***
View Articlewould you please send me a network unlock code
2years customer here and i would like to unlock my fido phone, would someone please reply back to me.i went to kiosk the moustache guy told to call fido hotlinei called customer service for more than...
View ArticleSpam Text posing as Fido?
This morning received text message from 6138700627: "[New Message] Due to an overcharged amount in your past bill, Fido sent you an lnterac e-Transfer. Collect your funds here:...
View ArticlePhone won't work after changing phone number
Hello,I spoke to a customer representative on the phone earlier and they informed me that changing my phone number online would be free of charge (instead of doing it by phone and having to pay 35$.)...
View Article2nd Authorization
How can you authorize another person/family member to have access to my account? **Edited to add tags and labels**
View ArticleHalf the time messages won't sent..New phone a month old please help I use it...
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View ArticleHelp needed! New SIM activation/switch on prepaid.
Need help to activate a new SIM on my prepaid plan, pls.
View ArticleMaking a payment arrangement
My apologies but I gave you the wrong date for payment, the payment of $100 will be made on the 13th and the there will be other payments to follow, my apologies for this mistake **Edited to add tags...
View Article1000 INTERNATIONAL LONG DISTANCE MINUTES TO 8 SELECTED COUNTRIES
Bring this add on with plans back for Boxing Day in SK as other providers are giving this deal with HUP and New Activations. Hope Fido can match the deals too.
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