New usage cycle info with hours please
Hi can you please add hours to the count down of the new cycle. Right now mine says: New usage cycle starts in: 0 Dayswould love to know the hours, so like this:New usage cycle starts in: 0 Days and...
View ArticleFido roam Spain
Hello everyone, I am travelling to Spain next week and am planning on bringing my phone with me. I have a Fido Pulse plan, so I intend to take advantage of the $10/day roaming that gives me access to...
View ArticleBig bill after being hacked
Hi ! I got a message from so called "FIdo" to send information about my account because there was a so called problem. And yes, I stupidly send this information they asked. About a week later I got a...
View ArticleI've got a message about the mobility rewards and ask me to collect my fund
I've got a message as follow:Fido Mobility:Collect your mobility rewards.Please click on the link to collect your funds:It gives a link to the bank account. The number is +1(709)674-1043. Is this a...
View ArticleWhere is the survey? Page not found. so unprofessional
You ask to offer a survey to a dead link! just like your customer service! Tried to post the link here and your own page says Your post has been changed because invalid HTML was found in the message...
View ArticleTelemarketing calls from Fido?
Hi,I've been receiving calls daily from the same number 1-844-277-6920. Sometimes 2-3 times a day.I have put you on the reject list but they still leave messages on voice mail. I know you do not allow...
View ArticleRetention and customer loyalty
I think everyone has spent countless hours talking to agents over the phone and chats. I was curious as to if the retention department still exists or if it is just 'another hat' that sales wears when...
View ArticleHow Do I Get My Contract Problem Resolved For Best Buy Promotion
There was a Best Buy promotion: Get a Free LG GPad III + 50$ gift card with 2 years contract on Fido Tablet Plan (15$/3GB ), 24-26...
View ArticlePayment on fido MasterCard
Can I make a payment on my fido MasterCard at a fido kiosk at the mall? ***Edited to add labels***
View ArticleAwful service in Okotoks
I have been with every major Canadian carrier (Bell, Telus , Fido(Rogers) and Wind, and the cell service I've experienced with Fido has to be the worst. Sitting inside the high school here, an area...
View ArticleUS Travel Pack
I'm traveling to the US tomorrow and just placed an order for a $40 US travel pack (50 minutes, 200 MB, unlimited text). 1) While in the States, if I'm calling a US number, am I being charged for long...
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fido overcharged/Scam??
Hi Fido, I recently recive this text. I was wondering if this is your guys? Thank. ***Edited to add labels***
View ArticleFIDO SPOTIFY BIG ISSUES
i was promised in the FIDO shop i would get free premium spotify for 6 months and i could continue to use my current spotify accountI CANT USE MY CURRENT SPOTIFY ACCOUNT APPARENTLY ONE OF YOUR FELLOW...
View ArticleFIDO CUNTS
i was promised in the FIDO shop i would get free premium spotify for 6 months and i could continue to use my current spotify accountI CANT USE MY CURRENT SPOTIFY ACCOUNT APPARENTLY ONE OF YOUR FELLOW...
View ArticleSpotify
i was promised in the FIDO shop i would get free premium spotify for 6 months and i could continue to use my current spotify accountI CANT USE MY CURRENT SPOTIFY ACCOUNT APPARENTLY ONE OF YOUR FELLOW...
View Articlebest agent in fido call center.
Sallah is the best agent ever seen in 10yrs of fido customer.super kind and generous not like other agents.she trid to understand me while other agent seems like they really care about whatever things...
View ArticleCan't make or receive any call
Just got new number and SIM yesterday and waited over 12 hours. Still can't make a call since the signal bar is always zero. I'm in Windsor and using IPhone 6 plus. ***Edited to add labels***
View Articletext problem
Whenever I travel to Ireland I always have problems texting within Ireland and home to Canada. What is the solution. I always take a roaming package and the only answer I get from Fido it is the...
View ArticleEvening Free
When it is mentioned that evening calls are free, what time does evening start and what does it end?
View ArticleBILLING BUG: Paid bill, email notification confirms that, account shows bill...
I paid my April 6th bill on April 16th. I got an email confirmation from Fido that the payment went through, and that my updated balance is $0.00. (Email notification number: 517913355; Transaction #...
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