New samsung a5 not sending texts
Got a new galaxy a5 phone. Seems to work fine out anywhere but once I'm in my house it won't send texts or send people multiples. Happens on and off. My other phone was perfect for years so I believe...
View ArticleDelayed/Out of order text messages
For the last year+ there has been an ongoing issue where I will be texting with someone and I recieve duplicate text messages and/or out of order text messages. According to the people I'm talking to,...
View Articlepossible fraud
Hi, It seems like my account has been frauded. This morning, while I was busy at work, I received two emails mentioning "congratulations for your new plan" and that an eventual iPhone 7 has shipped...
View Articleleaving fido
Hi all,It's been at least 12 to 14 years i've been with fido, and in 4 days, I'M OUTTA HERE. YEAH!!!!!!!Been fed up with their service especially that i keep getting repetative texts up to 13 times,...
View ArticleNew Phone Plans, competition
As a long time, loyal Fido customer, I'm afraid that I will be going soon, as it seems like Fido, is no longer offering value to long term customers like myself. It's a shame!Im looking for a new phone...
View ArticleService is cut
I just got a 60 dollar plan for my daughter 1502 and the services are cut its rachel campbell a 50 and a 10 dollar voucher number xx and account xx call you look into this i am not happy and dont want...
View Articlecancellation
I just got a new phone and new plan a few days ago. But I'm unhappy with the service issues. I'm just wondering if I'm able to cancel everything without many fees since I still have my 30 day receipt?...
View ArticleForced to pay for a tablet I never agreed to pay for
I used Fido live chat to sign up for a tablet deal that offerred the LG G Pad 3 for $0 with a 2-year contract of $15/month for 3GBs of data. I got that deal and every was perfect. However, about a week...
View Articlepossible fraud
I got a text from this number here is the text(1)Fido Solutions Refund! Deposit your money at: http://e-transfers-interac.mlWhat is this?? ***Edited to add Labels***
View Article$5 Credit SCAM
Last September (2016), I was up for my renewal and I was debating to renew or transfer to WIND Mobile (now Freedom Mobile). I was speaking with a CSR and he sold me over a plan that has a bonus 1GB of...
View ArticleFido number hacked?
Hi all, i've just been hackedSomeone just bought a Iphone 7 from my account, changed my email adress, my adress, everythingAccidentally I checked my account and I have a bill of 950 and somethingI hope...
View ArticleWhy am being charged $6.00 a month for: Bring Your Own Phone Plan?
Why am being charged $6.00 a month for: Bring Your Own Phone Plan? ***Edited to add labels***
View ArticlePulse plans and Spotify
Hi,I'm being offered a special plan that would sign me up for a pulse plan at a discounted price. I would like the extra data but I don't use Spotify. Is it mandatory for me to subscribe to Spotify if...
View Articlesending sms message to a fido phone from computer email? how
sending sms message to a fido phone from computer email? how **Edited to add label
View ArticleWhat does the little "2" and "5" mean next to MB and GB
On the page that lists the plans there is a little 2 and 5 next to the MB and GB. What does that mean? https://screencast.com/t/ZcGeBxoKtK
View ArticleClik here to view.
Misleading G6 and bluetooth headset promo
Guys, The recent G6 trade in promo with LG infinit bluetooth headset is so misleading and probably is one of the biggest marketing scam of the year... I recently rejoined Fido due to the recent G6...
View ArticleI got the Worst Customer Service from FIDO
HI all. Recently, I had to cancel my fido and get abroad.so I called 611 and very satisfied at the result, the agent told me how much amount is going to be the next bill(approx $8 = 44.80 -...
View Article