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Horrible Service just brutal

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My phones data hasnt been working for days... I havent been able to make a phone call normally in like a month.  It takes hours for it to get any service, i have to catch it at the perfect moment to actually connect to make a call.  I live in a city by a tower there is no reason for that.    I have currently been connected with Renee in a chat session for 20 bloody mins without so much as a hi.  I am sitting there talking to myself right now .  I called in to resolve an issue, now i just want to cancel my service here completely. WOW chat.PNG


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