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Fido porting number horror story

Oct 15th: Transferred a phone number over from another carrier to Fido. Fido gave me a temporary number and told me "15 minutes till you can use your new number". 2 hours later I was told on the phone...

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Refilling with Interac always a gamble

About a third of the times that I try to refill my prepaid with interac , no matter what time of day, night, or day of the week. I get an error message even though Fido's system has gotten the money....

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My Account feedback

Hi guys: I want to let you know that the design of your website, mobile app, and even the bills is so bad that I think I am going to change to Virgin Mobile so I just don't have to deal with the...

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Switching premium account to a different facebook username

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Switching premium account to a different facebook username

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Balance inquiry

Who do I contact about my balance? Preferably not by phone

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Relentlous #3333 Automated Message / Annoying to the 9th Degree

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Online Bank Payment

When paying my bill through online banking, what is the name for fido under the payee catagory. Simply 'fido' is not available  ***Edited to add label

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How to hold number for few days

Hi I just want ask tat I have 2 numbers under one account but I want hold my second number for few days so can somebody help me How to do tat from phone I m waiting Thanx  ***Edited to add labels

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partial charges for new contract

I have made a new contract with fido. For the first month I have received an extra charge. I would like to know what is that and why it should be like this.  ***Edited to add labels***

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Can't connect to Wi-Fi

My daughter and I cannot connect to the wi fi at home. We both have fido phones. My husband and son are with another carrier and do not have this issue.We can connect outside the home with no problem.I...

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Cancel Fido contract

HiI have 2 number under one account  nd I want cancel one mum so can I do tat from my phone right now  Plz somebody help meThanx ***Edited to add Labels***

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Why does it not show what plans i can pick, it was working fine two days ago....

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mms problems on Nokia Lumia 1020

Hi,I have a text&talk plan with unlimited text,pictures,and supposedly videos as well,but here's a clincher: I can send a picture,but for some reason can't receive it! This is happening on Lumia...

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Data usage reactivate

My usage has been blocked for my protection and as always fido sends a text message with a link to reactivate it. What to do when the link doesn't work, where should I reactivate it?  *** Edited to add...

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Can't turn off Auto Reply in Extreme Text Messaging

I came back from a trip, trying to turn off Extreme Text Messaging auto reply, but I can not access that Extreme Text Messaging setting menu again. Link "fido.ca/m/etm" or "www.fido.ca/m/etm" on the...

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www.fido.ca/m/dc does not exist + no option to extend data

I got a notice saying the following: Fido svc msg: You've exceeded the amount of data included in your plan by ... For your protection, data is temporarily on hold. To resume, go2 www.fido.ca/m/dc. Two...

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Why is my ip address from gbr 25.54.250.170 ?

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Billing

i dont have money to pay the bill. What should i do i cant understand  ***Edited to add labels***

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I do not trust FIDO with my personal info anymore

I have three contracts (three phone numbers) with FIDO.A few month ago I started getting spam text messages trying to convince me to click on a link if I'd like to earn $500 a week and such. Later on...

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