Downgrade
If I was to downgrade or change my phone plan when I still have 1 year left on contract, does it void my contract - even if I am not cancelling?
View ArticlePossible to upgrade plan?
I was looking to add a tablet package to my grandfathered plan, and in the process noticed the $55 Pulse plan was actually decent right now. I still have a year left on my device upgrade, but all I...
View ArticleData Service Not Available on LG G3 when data is turned on
For the past few days I have been having a problem when I picture text. My LG G3 states 'No Data Service Available' when my data is definitely turned on. The picture texts don't go anywhere and I have...
View ArticleLG G4 Bootloop - Customer Service Gone Bad
Last night at around 11:30PM my LG G4 ended up in the dreaded bootloop. Although I am still phoneless and this is a phone issue, at the moment it is the Fido "Support" team that seems to have me...
View ArticlePurchased upgrade. but website said there was error
Hello Denizens of Fidolandia; Today I attempted to purchase an LG G5 via the online website to replace my ailing Nexus 5. After completing all the fields and forms and hitting complete, the website...
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Spam texto from china
I receive a textos from China from 4:26 AM to 6:44 AM every 30 second (see pic). It's always a different number andI didn't open any and i don't know what to do. Please help me ***Edited to add...
View ArticlePhone not letting me call or text
I paid 100 dollars to my bill and fido received the payment and the day after they cut off my phone.. can anyone give me any advice on what to do ?? ***Edited to add labels***
View ArticleRetention/Renewal Plans
Does Fido still have retention to take care of long time customer? I have been with Fido for a long time, I got an offer from planetemobile as I am working for a company that got a special offer with...
View Article2GB to 1GB
When I registered with Fido I was told I could get an extra gigabyte of data (from 1GB to 2GB) with my plan for two years. I found out today that it stopped on my account. How would I go about getting...
View ArticleTransfer of responsibility of grandfather plan
I started my 2-year agreement at the end of July and I heard that it has to be over 60 days for me to be able to transfer responsibility of the agreement to someone else. There has been a sudden change...
View ArticleTravel Pack
Hello! Does 500 MB include roaming while in Europe?(my husband paid $60 with Bell and was never charged separately for roaming charges as it was included in his package with his 200MB). I'm trying to...
View ArticleAnnulation de mon abonnement Fido
Bonjour,J'ai pris un forfait data pendant mon séjour de 10 jours à Montréal cet été. Je suis rentré en France et j'ai jeté la puce. Je tente sans cesse de contacter le service pour faire l'annulation...
View ArticleBilling question
So my bill comes out on the 16th like clockwork each month and now it's the 21st and I have yet you get a bill what would be the reason for this ? ***Edited to add Labels***
View ArticleContract
how can I pay the rest of my contract online ***Edited to add tags and labels***
View ArticleAddind a new line
How much would it be for adding a new text and phone line with my phone or get a new phone? I have two lines already. My Mother in law is looking to get a line for monthly post pay. If it goes under my...
View ArticleLTE not working
I've just moved here and have a Wileyfox phone. Before I came out I knew I would have no 3g support but the phone does support LTE 2600 which is compatible with the Fido network. I am in central...
View Articlefido dollars buck what a fleecing found emails saying they are good and on...
saved my bucks for everto get apple 6took them away even though I had info off of site I can use them until end of 2016..........I need to find email but will add it Anyone else feel like you got pick...
View ArticleStill using $57 plan 2GB
Hi I just have a question, I am using the $57 plan from 2 years ago, and my contract will end shortly, when i check my account today, i saw a message: To benefit from the best price available for your...
View ArticleExtra 2GB Data Offer By Text
I received a text for an extra 2GB of data, which I responded YES to. I was texted back saying I'd receive another confirmation text, which I am still waiting for. This was on Sept 16. Just wondering...
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