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US Roaming - $7.99 charged in Canada
So this hapenned to me twice in 2015. Every time I got $7.99 Fido charge for 15 kb of data and 1 text message. It happens every time when I travel to Niagara falls Canada but never cross border. I...
View ArticleUnlocking iphone
Can i get my old iphone 5s unlocked even if its not active with a plan with Fido & send it to someone back in South America ?Please if anyone would knows ***Edited to add Labels******Edited Title***
View ArticleFidoDollars are useless.
45$ = Current Plan with my own phone90$ = Same benefits plan with a new SmartphoneI would have to pay 50$ more per month after taxes.That is 600$ a year for 2 years totaling to 1200$Ontop of that I...
View ArticleTold I'd get a credit - still waiting.
When I first used your chat to enquire about a home phone I was told among other things I'd get a $25 credit on my bill for signing up. I was NOT happy with the person online and prefered to talk to...
View ArticleVoice mail
when I try to retrieve voice mail it says my number is not valid when it is and wont go any further . What do I do ?
View ArticlePrepaid not working
Hello, I rececently bought a SIM card and a $20 prepaid card for one of my relatives using my old fido phone and I set everything up online. I got an email saying that everything is confirmed but the...
View Articlerates for calling toll overseas
I would like to know what it would cost me to recieve a call from Germany on my cell phone ? Thank you.
View ArticleLoyalty Plans
Why is it that my son (who I set up on Fido) can get a loyalty plan with unlimited voice and 3G of data for $50 and I can not get any kind of upgrade on my 300m voice and 300mg data plan that is...
View ArticleVoice mail
I saw that someone had posted that there number was invalid and didn't see how it got fixed. Can anyone help me with this. It keeps saying my number is invalid ***Edited to add labels***
View ArticleFido dollars
Hi... If I want to unlock my Fido locked Iphone4S device before 6 months of my contract expiry date, can I use my Fido dollars balance to pay the 50 CAD unlocking fees ? Thanks ***Edited to add...
View ArticleMonthly $10 fee credit dropped suddenly
Noticed that the $10 fee credit I've been getting for years was dropped Jan 31st. Didn't receive any notice other than on my monthly statement. What's up with that. Is is this something Fido did...
View Articlecustom postpaid plan
Hi, does fido have a custom plan with the following details? 300 mins call. 1 G data. I am a current fido subscriber and am thinking of changing / upgrading my current plan that suits my spexific...
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Referral History not available
unable to see refer a friend history Error message "OH-OH! Some error occurred. Please try again later. " https://www.fido.ca/pages/#/my-account/refer-friend
View ArticleFidoDollars to Purchase Phone without Contract?
I was wondering if it is possible to use my FidoDollars when I am buying a phone outright and if yes how I would do this. On the redeem section for FidoDollars, it only appears to let you use...
View ArticleNo service
I have no fido service since this morning.. I have been calling customer care and no help. They keep on saying technical team is working the issue.. WORST CUSTOMER SERVICE and BAD NETWORK
View ArticleNew retention offers remove second line discount?
I just had a chat with Fido online and was offered a counter to switching to Wind (wife wants to stream music and our current plan doesn't offer enough bandwidth). Deal was ok, as it was more data (but...
View ArticleHow can I contact Fido Customer service through email?
As I think I was overcharged in last month(Feb), I want to ask what's happened, but I cannot find any email address that I can get in touch with. How can I contact Customer service through email?...
View ArticleCan't access My Account on Fido.ca
I am pretty sure I key in the correct password ***Edited to add labels***
View Articlecancellation notice
How much notice do I need to give Fido if I cancel my service when my contract is up at the end of March?
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