Fido Roam - Increase Number of Countries to Match Competitors like Telus
Hi Fido, I have been comparing different roam plans and I find this intriguing. Telus' Easy Roam covers a lot more destinations than you such as French Polynesia, Fiji, Malaysia, Singapore, Macau......
View ArticleReimbursement after cancelling plan
I cancelled my plan because I was leaving Canada and so on my last invoice, it said $-16. How do I get the $16 transferred from my Fido account to my bank account?
View ArticleI can't see my pdf bill
I have just one here need primary account holder I do not know what should I do???? ***Edited to remove picture with personal information***
View ArticleTaxes on my bill
Hi, i moved from montreal to ottawa and the fido csr told methat were no extra chatgea for keeping my number with the 514 code area.Now, I pay 3 three taxes? GHT, QSt, SHT can someone shed some light?
View ArticleWhat is the letter 'E' means in the upper top corner?
Can anyone explain me why I am getting an 'E' in the upper top right instead of an 'G3' or 'G4' or 'G' ?I never had this problem before. I recently swithced from carrier (Rogers) to Fido (new). My cell...
View Articlecalls from telemarketing 1 844 277 6920
If it is from Fido why is the phone number from US?
View ArticleExpiring contract and better plan with data
Hi, My contract is about to expire I would like to know if there's a better plan than what I currently have. Currently, I have the fido pulse max plan for $75 with 1GB of data. Is there a better plan...
View ArticleHow to disable data
How can I disable the voicemail service?Please help me with this matter.
View ArticleContstant Data Overage Charges
Do you think phone companies cares about me whining to stop data services when the 2G that I have on my kid's data plan is exceeded? They rather happily charge me more rather than cut off service...
View ArticleChanged phone number and lost my balance and plan
i changed my phone number on my prepaid and now my phone won't work ***Edited to add labels***
View ArticleNew Sim card
I lost my sim card so I bought a new oneBut I don't know how can I change the sim card number and to be active the new sim on webpage ***Edited to add labels***
View ArticleFido Home Phone message indicator stays on
Fido Home Phone message indicator stays on for a longtime after the message is deleted and mailbox is empty. How to fix it?
View ArticleUnable to activate Spotify Premium
I have a Fido Pulse plan and I'm trying to use my Spotify premium. I went to Fidohub, I put in the code the texted me and then it brought me to a page that said this "Hey there! Sign up as a...
View ArticleFIDO DOES NOT HONOR PHONE CUSTOMER SERVICE PROMISES/agreement
I have 3 lines with Fido for the last 4 years, at least. This morning, I called and make arranged for a 4th line. The representative by the name Danielle (not sure if the spelling is correct),...
View ArticleCan I send texts in America for free?
So, I have the $100/YEAR UNLIMITED CANADIAN TEXT MESSAGING plan that includes Unlimited Outgoing international text (From Canada to the U.S. or international mobile numbers), I am currently in the...
View ArticleRe: PROMO 10GB for $60 but CHARGED $100 for usage
I called on Dec. 25th to get the 10GB for $60/mo promotion. I waited for the next cycle for the changes to appear on my account, but i was charged $100 for DATA usage, when i only used 3.52GB when my...
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