I am using Fido prepaid service for more than ten years and I have $3.20 FidoDollars as of today, 1/30/2016. Unfortunately I am not allowed to redeem. Any solution?
Unfortunately you cannot redeem your FidoDollars at this time as you are signed up to the Instant Airtime service. As soon as you earn 5 FidiDollars, the instant Airtime service will automatically redeem them for $5 airtime.
p.s. Called customer service 3 times and wait for long time but no answer. I understand they must be busy answering phone calls.
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