Hi Fido,
I have a question in regards to clarifying whether long distance charges apply for the caller who's calling a local number that's on fido roaming to another country.
Context:
Me and my wife both have Fido Roam on our local Vancouver numbers. We both have unlimited Canada Wide Calling and Data. My wife will be heading to Japan in a few days and to my understanding, the $10 a day will allow her to use her Vancouver number to call local numbers in Japan or to call back Canada, unlimted.. as if she was calling a local number in Vancouver.
Question:
If I call her phone number, will it be counted as a local number as well or, would it be deemed a 'long distance' number? I assume that since her number is a local number, regardless of where she is, I would not be charged long distance. Also, it would be pretty bad business practice if a person didn't know and called a 'local number' just to find out that this person was on Fido Roam and out of the country, hence incurring long distance calls for a caller who simply assumed they were calling a 'local number'.
Ask:
I need to clarify this before her trip as I have no intention to incur any long distance charges. If long-distance charges count for me when I call her and she's in Japan, then I'll simply message her and have her call me. This would be a complete nuisance but still, one way around it. Of course, we have our apps that we can use but nothing really beats a straight up phone call.
Please let me know and since this is not stated on the Fido Roam detailed sheet, I suggest something be put up to clarify for people in the situation where they plan on calling a local number that's on Fido Roam and in another country. Sends off a very bad message as a 'cash grab'.
Thank you