Let me start off by saying I'm fairly new to Fido and am not a big 'community board' person... I pay approx $150/month as I travel often to the US, when I called and waited on hold (twice) for over 30 mins, I was told they'd charge me $15/bill that I required printed copies of urgently for the government. Total of $45+ tax for copies of my own bills as my printer was down. REALLY FIDO??? You don't make enough money off your customers? You have to rip them off like this? I'll be looking elsewhere based on their poor customer service for refusing to waive the fees, as well as their ridiculous fees and prices.
Unbelievable.