Data is N/A

I switched to the 10 gb for $60 plan. I downloaded the Fido my account app to track usage. Unfortunately all it shows for data is “N/A”. 

I have paid my first bill, reinstalled the app, tried logging in and out but the problem persists. 

Does anyone have an idea of how to fix this? I really rely on these apps to make sure I don’t go overboard with data. 

Thanks.