Hello all,
I texted ' GIFT ' to 2020 and got this message:
Hi, it's Fido: Hmm, our system isn't recognizing you as being on the list for our 20th anniversary data offer. Head on over to fido.ly/20years to find out how you can get it. You might want to bookmark that page-it's where the party will happen, with tons more surprises!
My question is how come I'm not eligible to get the 1 gb data bonus? Below I copy pasted the the eligible criteria and ineligible criteria. I fall under the eligible one so just wondering why I didn't get the bonus?
All new and existing eligible postpaid customers qualify for 1GB of free bonus data (500MB a month for 2 months). All Fido prepaid customers who make the switch to a postpaid plan during the offer period (Oct. 7–24, 2016) will automatically receive the data bonus.
- Existing customers with a pre-existing data bonus offer on their line which is not available to the general public.
- Customers on Fido prepaid plans.
- Customers with plans or add-ons that include unlimited data.
Thank you for reading! Is there a way I can get the data bonus?
***Edited to add labels***