How-to: Reset your Fido.ca password

Hey Community,

Already try all the combinations that would normally make up your password, but still no luck? We got you! Here’s a guide to help you reset your Fido.ca password.

IF YOUR USERNAME IS AN EMAIL ADDRESS:

1. Go to Fido.ca and click Login

2. Click Forgot Password?

 

3. Enter your email address and click CONTINUE

 

4. We’ll send you an email with a link to reset your password. Click on the link in the email and answer your secret question, then click CONTINUE.

 

5. Now enter your new password twice and click UPDATE PASSWORD

 

6. You’re done! Now you can log in with your username and your new password.

 

IF YOUR USERNAME IS YOUR PHONE NUMBER:

1. Go to Fido.ca and click Login

2. Click Forgot Password?

 

3. Enter your Fido phone number and click CONTINUE

 

4. We’ll send you a text with a link to reset your password. Click on the link.

5. Enter your new password twice and click UPDATE PASSWORD

 

6. You’re good to go! Log in with your phone number and new password.

 

There you have it! Hope this helped