10% no contract "10% rabais sans entente" credits
Hello, I believe I received this promotion sent by email (unfortunately, can't retrace in my email mailbox) around end of 2013 or beginning 2014 stating that I get a 10% on any fido plans as long as I...
View ArticleText messaging charges
charges for text messages from Mexico & USA ***Edited to add labels and title***
View ArticleValue Pack Unexpected Price Increases?
I'm on a retention plan and this month the price of my Value Pack increased by $2. Can Fido do this? Increase my bill out of nowhere? I looked at my bills for the past six months and none of them...
View Articledownload invoice history
At one time, you could download your invoice history going back about a year and a half. The dates, amounts, and invoice #, would be listed on one page. Now, there is a prompt named "payment history",...
View ArticleNumber Porting Incoming Problems
I just moved from Koodo to Fido two days ago, I kept the same number. In the first day my friends who are using Telus and Wind could not reach me, other carriers worked fine. When they dialed it said...
View ArticleGreat service, some suggestions
A bit of background - My home phone had an issue that when endtering numbers in response to any automated system the first number generally repeated. A couple of hours and this was confirmed as a...
View ArticleDelayed SMS Messages
Went n got the galaxy 6 edge months ago ever since I receive my sms messages days late and ushaly get around 7-15 at a time .. called in had my phone reset and didn't work it's driving me crazy someone...
View ArticlePhone number change fido.ca
How do I change phone number on fido.ca ? ** Edited to modify Title**
View ArticleFido Email to Text Service and Unwanted Texts
Have had my unique phone number for over a dozen years. Every year or so, I'll receive a message saying 'You are currently not subscribed to the Fido E-mail to SMS service. For more information, send...
View ArticleFido Dollars
So I hear that Fido dollars are being phased out, this is unfair as I have accumulated lots of dollars that I intend to use when my timing is right. Now I am being forced to use it before Fidos...
View ArticleDropped calls started 6 months ago
Hi there, I have had connectivity issues with Fido. I use a Nexus 4 and I've had no issues until the last 6 months. I use this phone for work and it gets quite frustrating to have a call drop in the...
View ArticleWhy is the wait so long for Marshmallow
Just got the Galaxy S6 after returning the iPhone 6 I didn't like at all. Can anyone explain why the update to Android 6.0 isn't available for this phone? My old HTC One M8 received that before last...
View ArticleTemporary Suspension
I am currently abroad for four months and called earlier about temporarily suspending my service until I return and was notified that I would be able to do that manually online (because now I am...
View ArticleIncoming calls directly going to voicemail without Ringing.
I have issue with my line . some time incoming call directly going to VM without ringing. talked with CSR by chat and phone and made many change but no success. - tried on blackberry and samsung s4...
View ArticleLost sim card
Hello, I am in Mexico now, and I lost my Fido sim card while I was switching it to my travel sim card. How can I block it to avoid unauthorized usage? ** Edited to add labels **
View ArticleLost my visual voicemail !!!
Hi, Since changing plans to a new Pulse Bring Your Own Phone for $ 60 /mo yesterday with the $5 Value Pack - English, I lost my visual voicemail !! I asked the person about 5-10 times yesterday to make...
View ArticleI don't get 3G anymore
Hello, I used to have 3G with my LG lfino (model LG-D290n). I left Canada for 3 weeks and since I came back I haven't been able to connect to 3G anymore, I only get H and sometimes G.Any ideas? My APN...
View ArticleNew Cellphon
Hello. I order new sell phone long time ago. Afer 3 weeks i resid broken one and return it next day. It was about 3 weeks ago. Can you pleace check this mater?George
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