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Refer a friend?-Someone refered by me yet I didn't do it.

When I checked my balance this month it says that $25 was deducted because of the "refer a friend" program, which I have no memory of. I called Fido and they told me the first name of the person...

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Using FidoDOLLARS to purchase LG G Pad II 8.0 LTE

Can I use fido dollars to purchase a LG G Pad II 8.0 LTE tablet with no term or data plan for $120?  ***Edited to add Labels and Title***

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Cracked LGG3 screen

Hi there!I bought my lg g3 May 31st, 2015 through Best Buy (on a contract). I accidentally dropped my phone last night and the screen cracked (and I mean, REALLY cracked-all the way across). I can't...

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Am I being charged for reading news on my phone?

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Unable to log in to my account

My  husbands old phone was lost and the account cancelled. A new account was set up with a new Fido phone. We have been unable to access the new account online despite countless calls to the Fido...

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Change my plan

Hi! I'm new to fido and been using it for 2 months. Can someone help me here to change my plan from 300 minutes weekday call to unlimited canada wide calling?  ***Edited title + added labels***

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Is fido website ever going to let me access my account?

U know how many times fido and I have talked and for how long?  Imagine, u wld never tell me how much, how many, how long.  Supervisers, the whole gamut, NO GO!!  No access, no way, not even close....

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SIM card expired?

talked to a kiosk clerk today he said my sim card expired sim cards can expire? if i buy a new sim card how long before expires?  **Edited to add labels**

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in store service fee

is it just a general charge? I'm guessing I can avoid this fee if i do everything myself online?  **Edited to add labels**

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Support for non-profit organizations

good day, Not sure if this is the correct avenue. Please advise.I'm a scout voluteer who works with youths. Part of the survival skills learned are at camps, which at times may be out of zone for my...

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How to find my current data usage ?

I am trying to find my current usage details: phone numbers called/received, data usage, text messages. I can find all that info on my past bills but not an itemized current usage list. Where would I...

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Not receiving billing notifications

Hi there, just want to ask how come I am not receving any notice about my Billing Invoice to my email address..  Thank you. **Edited to add Labels*****Edited to modify Title***

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Fido Dollars Deadline Question

I have been hearing that some customers will lose their Fido Dollars by July. Then I heard that it depends on your contract, that it can be used up until 2018.As for me, I am on a Max Plan (3 years I...

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I can see how much my son owes to fido

For some bizarre reason I can see my sons bill and mine. We do not share the same addresss and I only switched to Fido 4 months ago.  I clicked on my account and saw his amt owing on top and my account...

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Cancel Plan

Hi, I'd like to cancel my plan because I will soon be moving countries, even though I only have about 2 1/2 months left on the plan.  I'm wondering how much I would have to pay in cancellation fees....

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Detailed call history with incoming call #

How do i see my incoming or out going calls online?

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Error when trying to change number online

I've been trying to change my phone number online from a Montreal area code to a Toronto area code but after each attempt I receive a red "Error, please try again later" message. I've tried changing my...

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New phone, same plan?

Hi I am no longer on a contract, but I am looking to upgrade my phone. Can I buy back into a contract by getting a subsidised phone without loosing my current plan?  Thanks! ** Edited to add labels**

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data overage rate on $45 plan with 400mb

Hiwhat is the data overage charge on a $45 plan with 400mb? ** Edited to add labels** 

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CALL FOWARDING not working on Iphone 6S plus

Hello, I have been trying to call foward my fido # on my phone 6s Plus to my landline at home. I turned on call fowarding on the call settings and entered my phone phone number but it doesnt work and...

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