Bought a travel pack for Europe, nothing happened
I bought an international travel pack before coming to Europe which was to be activated last Monday. I was supposed to get a text saying it was activated and I was now able to use my phone. I never got...
View ArticleFido dollars
Hello everyoneI just got off the phone with a fido service rep who was very helpful. Everyone is asking what to do with their fido dollars once the program ends july6th. Well you have 2 choices1) Use...
View ArticleLong distance charges
Hi, I have Canada wide long distance plan and i'm from 514 (montreal regional area code). I'll be travelling to Vancouver, BC. My question is :will I be charged for long distance fee if :1) I make or...
View ArticleHow do I redeem my FidoDOLLARS
Hi, just like to ask how could I redeem/use my fidoDollars? ***Edited to add labels***
View ArticleI'm first use FIDO ....But I really disappointment fido's services
Dear Sir or Madam,I am writing to concern about your services.2days ago, I visited Best Buy Mobile Eaton Center for using your company's mobile phone-plans.The store manager whoes name's Boris...
View ArticleFIDO GENERAL ROAMING THREAD - ROAMING OPTIONS/PACKS ARE...
Hi, This new thread is meant to be used as a main ROAMING thread to discuss Fido Roaming options/packs available to Fido customers, and get the attention of Fido decision-makers in an effort to create...
View ArticlePrepaid Quick Refill or via My Account is broken
When I enter my phone/PIN into Quick Refill or try to do a refill via My Account, a javascript error is being produced. Tried to top up with a phone rep, and they just tell me there's a problem with...
View ArticleCan't change billing address
Hello, Lately I've been having some troubles changing my billing address online. It gives me an error saying "We’ve hit a snag. Please check back later." I've tried turning off adblock, cleared cookies...
View ArticleDisappointed in Fido, too poor to Change Providers
When I first signed up two years ago at a Fido kiosk in a nearby mall, I was told that my Fido rewards were redeemable for phones and accessories once I'd built up some credit with them.Now that it's...
View ArticleRecent port in customer
Hey guys~! i have one quick question, Today i just brought 2 numbers to Fido Metrotown store, i'm on BYOP $40 plan for both phone now, under one account. my question is, since the sales person told me...
View ArticleFido App on iPhone is broken...
Firstly I cannot say if this holds true for other device but the iPhone version of Fido's App is just terrible.Can nolonger easily view ones current "estimated usage" ie Data usage, Datetime minutes...
View Articlebought new phone but fido won't allow me to upgrade sim card
Fido is forcing me to change my plan I can't upgrade my Sim card for the new phone I bought not too happy with the service from them new phone is useless until I can get a Sim card that fits anyone...
View ArticleReplace my stolen sim card
My Samsung S4 was stolen last night. Am I able to get a new Sim card and have my balance and monthly plan I've chosen switched over to the new Sim card and it still work the same as before? ***Edited...
View ArticleTravel Pack and Fido Dollars
Does anyone know why Fido wont let you use Fido Dollars for the $95 Travel pack for Zone 2? Super frustrated. ** Edited to add labels **
View ArticleWhat makes Fido different than the other companies?
Hello everybody, I didn't search for an answer yet, my frustration with Fido it's still... whatever. My question is very simple: is there any difference between Fido and the other companies like Bell,...
View ArticlePhone number change - plan and balance gone, service not working
Hi, I've changed my phone number from Ontario to Alberta area code. I did it online so I don't have to pay any fee for this.However now my balance is gone and my plan has changed as well. I cannot...
View ArticleSame Plan new phone can't get Spotify?
Hi I have a pulse plan and I just upgraded my phone had it on my old phone but I can't log on to my account on the new phone. I logged off of the old phone and now I can't log on eiter one. I visited...
View ArticleUnlimited outgoing text for Fido $100 for 365 days pre-paid?
Refilled mine online, and upon completion of the transaction, it printed this:Refill Order$100 valid for 365 daysYour PlanBy the Minute - 40¢ Anytime planUnlimited Outgoing texts (From Canada to...
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