Can't load fidodollars page
I have cookies and javascript enabled and I can't load the fidodollars site on any browser. Help! ***Edited to add labels***
View ArticleNew Phone,New Contract???
My contract with Fido has ended. I like my plan the way it is and I was wondering what if I want to change my phone? For example, if I want an iPhone 6/6s do I need to have a new contract? or can I buy...
View ArticleData Limit
Hi, I just realized that my data have been blocked as I reached the monthly limit allowed with my plan (2 GB). How can I add a one time option to increase my data? Also, If I decide to let my phone to...
View Articleprepaid plan is not working
I have A $15 unlimited text plan only, unlimited incoming and outgoing texts. This is the 2nd time I noticed Fido has screwed up my plan, had to get it cleared up last month too. My unlimited text...
View ArticlePhone Upgrade
I was previously called regarding an offer to upgrade my phone since my contract was done last Aug, and Fido want me to sign up for another contract/phone with them. However later when I called back to...
View ArticleFidoDollars for September phones
Hi, I've been accumulating Fido dollars for 4 years, and have $174 right now. I was waiting for the next iPhone in September this year to use them, and there are no other rewards that interest me. Can...
View ArticleCall from Fido or Scam???
I missed a call supposedly from Fido originating in the USA. How do I know if this was a legitimate call from Fido or a scam or telemarketer? Thanks,erthur ***Edited to add Labels***
View ArticleOver/undercharging
Hey I have the 35$ dollar plan with 300 mins of talking and 300 mb of data. I know never go over the data. But last month instead of 35 fido charged me 15, I thought it weird but let it happen (why not...
View ArticleHelp ?
so I received Fido bill via email last march 22, and I paid my bill on April 4 using debit, so I was confident that I was already paid.then today I was browsing my account and I saw, I was not paid,...
View Articlefido dollars redemption
I want to use my fido dollars to redeem for a sim card but that option is not available in the store. I also want to know if I can redeem for a travel pack where I do not have enough fido dollars for,...
View ArticleFIDO dollars towards purchase of Samsung S7 outright
Can I not use my fido dollars towards the purchase of a new phone outright? I do not want to change my current plan and would prefer to buy the S7 outright but I noticed the Fido rewards page does...
View Articleprice of service
I signed up a week ago. Barely used the phone because we now have wifi in the house, & i have been charged $19! Why? ***Edited to add labels***
View ArticleUsing Fido Dollars for travel packs - inconsistent options
I have a trip to Europe and was thinking of using accumulated Fido Dollars for a travel pack. If you look here:https://www.fido.ca/web/content/coverageroaming/roaming_intl_talktextdatatravelpackyou...
View Articlebad customer service
i spoke with an agent a few weeks ago and he offered me a deal and said i would think about it. I messaged today and the person who was helping me said they couldnt honour it. and kept saying that she...
View ArticleLess and Less Services
No more phone finder (helped me find my phone once), No more Fido dollars (was the only customer appreciation after decades of patronage), even website changes seem to provide less functionality.Also...
View ArticleFido is a joke
I enclosed here is a part of my plan. Last month I made some calls after 6pm then Fido charge me for the atra airtime. I called fido the the agent told me that the information on my online account is...
View ArticleFido rewards eliminated ??????
Why are the Fido rewards getting eliminAted? How does servicing the customers would affect the rewards? It's not like Fido its offering cheaper plans or giving good deals to loyal customers ***Edited...
View Articleredeeming fidodollars
i would like to redeem my fido dollars for a data add on but when i go to the site it only shows me a canadian and us unlimited talk add on.
View ArticleCost of plans
I'm looking at upgrading my device in the near future and to be honest I can't say I'm going to stay with Fido.I've noticed at each and every cell provided the costs are through the roof for plans. At...
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