viewing bills from Nov 2015 and later
I can only see bills from Oct 2015 and before. Why can I not see Nov 2015-now? ***Edited to add Labels***
View Article10% discount on the additional line
Hi, I added my wife's line to under my account from Koodo, the only reason why I did this is getting the 10% discount for the additioal line. I confrimed this with the sales person from the Costco,...
View Articleusing phone in Europe
I am going to Portugal for 3 weeks would like to use my I phone5 for calls and to use as a gps whilst driving.I was reading on the Internet to ask my service provider here (fido) to contact apple and...
View ArticleLeaving abroad for a year - suspend account and reactivate upon return?
Please advise the procedure to suspend my account for one year I am abroad and not using it. regards **Edited to add labels
View ArticleNew web site design
I really don't like the new web site. I used to know where to find things, but now I have to hunt for everything. In what way is the new design an improvement? In particular, where do I find my...
View ArticlePayment Notification
I have not received Invoices nor E-mail advices Re. payments due Jan 4/16 nor Feb 4/16. I was reminded by Txt message in both cases after I became late. Please reinstate my E-mail notification...
View ArticleWIFI won't turn off
Hello all, i recently changed providers from B**L and have come across a problem i couldn't seem to find an awnser to online or in any forum.Simply stated my wifi wont turn off. it tunrs on right after...
View ArticleChanging E-mail for Forum Account
How do I change the E-Mail I have for Forum/Commuity Account? ***Edited to add labels***
View ArticleCancellation
Hi! I will move to another country soon and I would like to schedule a day to cancel my service. I know that my boyfriend did it online(with his account) so I would like to do the same. Thanks in...
View ArticleBilling
I get my Fido bill electronically, but constantly find that it lacks details. If there is some exstra billing, I cant find out what it is for and I can never find any details of calls I have made...
View ArticleWifi and voice calling?
I just made a voice call to the US from my home and the phone indicated during the call that I was on wifi not LTE. Will I be charged?
View Articlepicture texts not working
Hi all, just wondering if anyone having isues with picture text not coming in or having a hard time to send out.I have 2 samsungs s6 and they both have the same problem. I have 3 other friends that...
View ArticleCancelling Fido
I need to find out how much it will cost to close my account with Fido. I end my contract in October of this year. I want to go to telus as Fido doesn't reach where I want to go but Telus does....
View ArticleDoes Fido match Koodo's phone plans?
I have been with Fido for a few years and I am not on any contract. I just noticed Koodo's new promo for $45 plan for 1gb and 200min. Will Fido match this plan? Or is it better to speak to the customer...
View ArticleI wanted to check my account to make sure my payments were up to date
** Edited to add labels **
View ArticlePaying so much and receiving less
I am paying $55/monthly and i get charged long distance calls all the time eventhough the number i called were 905/416/647 respectively. I don't even have text messages only 200mins and 1000mins...
View ArticleKids emergency plan
Does Fido not offer a plan for kids to have access for emergency use? Koodo offers a wonderful $15 a month plan. I think it's shameful not to offer that for kids to be safe. Guess Fido doesn't want my $ ?
View ArticleFido Dollars
My account says i have $41.64 Fido dollars. When i called to redeem it for a travel pack, i was told i only have $39.73 so I cannot redeem a $40 Travel Pack. Apparently, it was some system glitch due...
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