Voicemail keeps resetting
Hi there, I am a new customer to Fido and having an issue with my voicemail. Everytime i try to access my messages, the personal greeting automation acts as if it is the first time i have used...
View ArticleIt's been a few months since I haven't paid my phone bill!!
Hi. It's been a few months since I haven't paid my phone bill. Every time I checked the bill on online; it always said " 0 " nothing to pay. I used to pay through online for the past few years, and...
View Articleno refill for 6 months
i got a e maill to trade in $50.00 so I don't refill for 6 months. how do I join this promotion?
View ArticleHow change my billing address online?
I need change my billing address online, and don´t know.
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Is SIM account update reversible system..&?
Hello friends A bit of a special setup project My new phone (which came unlocked via Fido) as a nano SIM Fido My older phone (still lock with Fido) as a Micro SIM Fido "my goal is to keep it alive"...
View ArticleAlbania Scam
In regard's to the major scam currently sweeping the international community, I did call back on 1 or two occasions and learned immediately it was a scam. After reading te news feeds I noticed call...
View ArticleConstant Calls
For the past couple of months I've been getting a call from 1-888-288-2106 saying something is wrong with my Fido bill even though I paid it on time, if not early. (Though one time I paid a bill twice...
View ArticleUnlimited evening and weekend minutes evenings from 5pm
Hello, I'd upgraded my plan a while ago and couldn't remember all features added later. Today I checked details of my account and noticed "Unlimited CanadaWide Evening and Weekend Minutes (Evenings...
View ArticleOUTGOING CALL-Outside local calling area
I have been charged extra in this bill and in the bill it says that it is OUTGOING CALL-Outside local calling area. what does it mean and what is the range of my local area. I think that every call in...
View ArticleDevice Upgrade
Im looking to upgrade my device including getting a new phone and a new plan online, my question is once my order is complete how will the tranfer from my current phone to my new one work? Im assuming...
View ArticleFees // Hardware Upgrade to a Iphone 8
I’m looking at upgrading my phone which is currently an unlocked iPhone 6s to a new iPhone 8 with the February promos; I am wondering why it claims to be for $0 but ends up with a one time fee of $200...
View ArticleWiFi calling is spotty to connect.
Hi, I have recently set up WiFi calling on my V30 and my wife's V30. When it works it's great since we typically have 0 bars of service at home and maybe 1 bar on the top floor of our home. The...
View Articledata only plan
i have a 3 bg data only plan, can i take out the sim card from one tablet and put it in another tablet? ***Edited to add labels***
View ArticleData overusage
I had activated free data byte for an hour but by the evening i got a message regarding overusage of data.I don’t understand why?
View ArticleWhy am I getting such poor customer service, and now what should I do?
I've been a long-time Fido customer, but I'm about to go insane due to what's transpired over the past week or so. First, I received a text message saying that my 40c/min plan was going to...
View ArticleDoes FIDO deliver new sim card along with new device upgrade?
I've just upgraded my simple flip phone with a smart phone. The flip phone uses a different sim card. Will Fido ship me a new sim card to work with the new phone? Thanks in advance to anyone who's done...
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