Users United to force better terms
Just spitballing, We pay more in Canada for mobile services than almost anywhere in the world. https://www.google.ca/amp/www.cbc.ca/amp/1.3717093 If enough people got together, willing to make...
View Article4GB/$40
Hi，I heard that the 4GB/$40 plan will increase next month. Its really unacceptable！I just want to know if I can get $5 discount to keep my $40 plan as long as you can. Thank you. ***Edited to add...
View Article"Server error. Please try again later"
Hi, Im trying to dial any number even mine or 611 and it immediately triggers "Server error. Please try again later". My data works normally. I'm in Montreal, at work, no unusual location. Whats going...
View ArticlePhone support
just called support about my unexpected bill , waiting time on phone is 30 minutes . Who has 30 minutes to hang on the phone waiting to get answer these days ? Internet chat has been waiting for a...
View ArticleMy phone is on the bell network instead of the fido network
I got a new phone today a LG G5 and had it activated on the fido network. But now it's on the bell lte network for some reason i know the bell is the closest tower to me. Also when I do a network...
View ArticleHow can I change my voicemail from French to english
How can I change my voicemail from French to english ***Edited to add labels***
View ArticleHorrible Experience
Horrible experienceJust woke up this morning @ 6 A.M and found that no service on my phone.(All payments made timely, never ever late)Tried calling from wife phone and it took 28 minutes to get...
View ArticleExtra minute fee per minute
HiI exceeded my 250 minutes free call on my $45.00/month package. How much is the price per minute for extra call usage? Thanks ***Edited to add labels***
View ArticleDeactivating add-ons
How do I deactivate or discontinue the add-ons to my bill? I've a caller id add-on. I want get rid of it. ***Edited to add labels***
View ArticleVoicemail is in French and would prefer English.
HOW CAN I FIX THIS? i cant even set up my voicemail *** Edited to add labels ***
View ArticleMax plan vs large plan
I have a very old plan called a Max plan. At the time I got the plan it was eligible for maximum discount on all new iPhones. Today I renewed my contract and I given discount based on a medium plan and...
View ArticleNew phone same plan
Can I buy a new phone unlocked (directly from samsung or apple) and then just use the sim of my current phone? My plan wouldn't be changing just the phone itself. I would still be paying off my...
View ArticleCancel Fido Device Protection
Hey, I want to cancel my device protection. What do I have to do?
View ArticleData Speed
Hey. So I have a 6gb data and there are times that my data is slow. Is there any issues with the data services? ***Edited title******Edited to add labels***
View ArticleBuying a new LG G6
Hello, I've come across a great deal from an LG G6, brand spanking new. Have called Fido to check the IMEI and it's good. My only concern is about the blacklist. If this person does not make their...
View ArticleData usage
Hi, I am a user of FIDO for last 4 years. My limited date is 2 GB since last Sep 2016, but today I got a warn message from FIDO about I used my date over 90%. I have checked my current date usage, it...
View ArticleChanged Plan - how do I activate voice mail? It's asking for an Access Code
Changed plans after many years.Unfortunately the fellow didn't tell me or make me aware I'd have to somehow, somewhere get an Access Code to get to my voicemail. Any suggestions? Thanks! ** Edited to...
View ArticleMonth Service Fee Increase with Little Notice
Anyone else on the $40 bring your own phone plan? I just noticed my September billing increased by $5. Turns out they included a message on the invoice pdf saying they will increase it in the coming...
View ArticleLoyal customer... But for how long?
Hello Fido, I've enjoyed your service and customer support for the last 10+ years. Thank you! However this time around I'm starting to feel more frustrated then satisfied with your approach in...
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