Fraud - No Response
Hi,I've been trying to contact the Fraud Department for the 72+hrs now.Can someone please give me the general line phone number so I can speak with them about my account?I've called dozens of times,...
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Fido Offers
I got an offer from fido, I got an email and the offer showing on my account page. There as an error when i try to change the plan so it tells me to call in. I call in or go on live and about 5 reps...
View ArticleLoyalty I don't think so
Fido customer for more than 10 yearsTry to call them to get a better rate and all they give me was worseI paid for my own phone i have no contract,paying 65$ and fido told me is nothing they can doTime...
View Article$44 6GB BYOD Pulse Plan in QC
There are posts on Red Flag Deals and Iphone Canada blog eluding to a $44 a month 6GB BYOD plan. No one I have spoken to/live chatted with at Fido seems to know about this. Is this for real? I would...
View ArticleI changed my pre paid number online and lost all of my services? How do i go...
I've changed my number online fido.ca to avoid paying any fees and ive lost all my services and can't text, use data or call. If somebody could please help me with this that'd be greatly appriciated.
View ArticleIMS not registered
My husband and I have the same phone and the same plan...his phone shows he is registered for the IMS and my phone shows I am not registered, he can use the wifi calling and it tells me that my phone...
View ArticleData bites activation on Blackberry 10
Hi all, Am trying to activate the new option 5hrs free data on pulse plan on Blackberry 10 but it does't work when i shake the phone when Fido account app. Any idea to suggest.Thanks
View ArticleExtra Charges from Scam Callers (I can't block them or the country code...
I've been having this issue for the past couple of months now and it's caught up to me this month through no fault of my own. On my actual phone (S7 Edge), you pick a call by sliding the answer button....
View ArticleI can't change my price plan on My Account. How do I change it?
No matter what I do I can't change my price plan on 'My Account'. If I go to the 'Promos' and tells me to login but Im back to 'My Account' and there's no link at all. Calling 611 doesn't help since...
View ArticleIs it possible to lower your Pulse 15 plan while on a contract to the lowest...
Hi just wondering if its possible to lower my Pulse 15 plan from 55$ to the lowest possible? I am on a 2 year contract Any help and advise will be truly great. Jonathan ***Edited to add labels***
View ArticleWhat are the charges for Call Forwarding?
I make 2 trips to the U.S. and get the following in my bills when I get back:1. In my Aug03 bill I get charged for Call Forward Transfer 32:00 min:sec $6.402. In my Jun03 bill I get charged for 2,500...
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New mobile customer, confirmation email not sent
I attempted to activate my unlocked phone on Fido's website two weeks ago, transfering my old number from Rogers. It seemed like everything went smoothly and I ended up on a page confirming that a...
View ArticleRetrieving the phone number of the text message
Hello, I would like to know if I can retrieve the phone number that was texting me. It got deleted by mistake. I am not looking for the content of the message, only the phone number of the sender....
View ArticleAfter being loyal customer for 5years what you get nothing..
Hello So i saw my friends and even my room mate is paying so less for the same what i am have. i talked fido facebook community and asked them please help me out. they came up with a plan which is not...
View ArticleCan't see why fido can't match this, since i have switched to a new pulse...
hi there, i have switched to a new loyalty pulse plan a few days ago and my new plan suppose to start on the 26th of August 2017, since i have switched to same plan as this website :...
View ArticleHow Does Fido Roam Charge Work
For fido roam. is the payment for 10 days deducted always for each new billing cycle? Meaning, if my current billing cycle is going to end in 12 days. if I travel with fido roam now and I pay for the...
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