International calling way of charging
Hi there,In terms of international calling, is it normal that they charge you from the second the other phone is ringing, yet the call isn't connected yet ?Like if i called someone and they didn't pick...
View ArticleInternational |Calling
Which countries are covered in Fido Pulse CAD70 plan for internaitonal 1000 minutes for postpaid users?And what are the rates for calling spain for postpaid users? *** Edited to add tags and labels ***
View ArticleCan't change my billing address online
Hi there, Could anyone advise me how to change my billing address online? I've tried numerous time and just receive an error of "please enter a valid address"!! Which is quite strange...My Building is...
View Articlelosing service on a weekly basis
Since I bought my phone I have lost service or no signal on a weekly basis. I call fido and they reset the tower and my service is back. Today I have no signal or service again does anyone else have...
View Articleduplicate text messages and my messages won't send
I just got a Samsung Galaxy S7 the other day and sometimes I will revice the same text from somone 2-4 times even though they have only sent it once. This issue is happening more and more frequently....
View ArticleHow can I cancel my plan ?
Hi ! I moved back to France and I would like to cancel my plan... Thanks a lot ***Edited to add labels***
View Articlefido pluse 15 plan
For the Data, Talk & Text Fido PulseTM plans with the 1000 Long Distance Minutes , can some please tell me where the list of the selected countries are? Expanding 'Details' on the offer does not...
View Articlecaller id shows a 1 in front of my new 437 number
I have two fido LG G3 phones. One with a 416 number and one with a new 437 number. Both are local Toronto numbers. When I receive calls from these phones at home (in 905), the 416 number is...
View ArticleFido Roam - Thumbs Down
Hi Fido, This is an attempt at some constructive feedback. I like you guys because you usualy offer flexibility in your packages and options. This time I am sincerely disappointed. I am heading off to...
View ArticleWhy is it so hard to get referral credits?
Seriously, I feel like Fido is trying to delay it on purpose as long as possible in the hope that I eventually forget about it. I signed up for a new data plan last year on 2016-09-08 via online chat...
View ArticlePlease Help Me!
Dear Sir/ Madam, I am an exchange student in Canada who just have become your customer last month by purchasing the data plan $15 with 3GB. However, when I received my bill today I am shocked and...
View ArticleChange province
I moved to qc wanna know if i need to change my phone number to get qc phone plan
View ArticleMoved province
Do i need to change my phone number to a number in the province i moved to to get the other province plan?? ***Edited to add labels***
View ArticleGet new phone
is it possible to get a new phone to another adress or only at the one i live to ***Edited to add labels***
View Articleavoid over data upgrading plan
Hello, I went over my data limit (2gb - $50,00) in 500mb and I want to know if I can upgrade my plan (to 4gb - $ 60,00) before the new cycle starts in order to avoid the over data fees. Is that...
View ArticleHome internet / Mobile internet
Hi Everyone:I can't seem to find an answer to this so maybe someone here can help. I currently have the 3 GB tablet plan for $15 ( which is great BTW.) Why are all the mobile Hotspot plans so costly?...
View ArticleRefer a Friend Program 25.00
I have referred a friend.. for 5 days already. I understand it will be at least couple months before I see the credit. However, on my online page, I check "Refer a friend" page, how long it will show...
View ArticleHelp I've bee hacked, need info about data usage.
Is there a way I can get the details of where my data is going? I've been hacked on my iPhone and I'm pretty sure the spyware is making my data go way up. From what I've researched if I can get ahold...
View ArticlePicture Messaging and international texting
Hi,If I have international texting on my plan and unlimited picture messaging, if I send a picture message to a friend living in a different province, will I get charged extra?Thank you ***Edited to...
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