I need to turn off Fido Premium option
Hello, I need to turn off Fido Premium option. Can you assist me with that ?
View ArticleCancel $9 Option for Spotify
Hi there. I'm trying to cancel the $9 option I had for Spotify Premium. 1) Went to fidohub.ca2) Entered phone number, and then entered received code3) Only option it gives is to Subscribe, but yet...
View ArticleSIM card question: upgrading from IPhone 5c to Iphone SEE
So I have to upgrade my phone soon. Will I be able to keep the same SIM card when I'm going to a iPhone SE (with about 65GB) from a 8GB IPhone 5C?Does anyone know? I really want to just switch the card...
View ArticleUpgrading question...
So I am having a dilemma and I don't know what to do.I have a plan that gives me 5GB + unlimited text (of some sort I think it's international) + Unlimited Canada Wide TalkThe problem is I have to give...
View ArticleProblem sending pictures overseas
I am currently on FIDO prepaid ($100/yr) plan. I DO NOT have problem with the following:- sending or receiving pictures locally- receiving pictures from China However, I DO HAVE problem with the...
View ArticleErroneous reporting of data usage by the system - tethering and Dropbox related
I recently received a message from Fido system, saying that I have exceeded my monthly limit of data (4GB). When I looked into it, turned out that the system registered a transfer of approximately...
View ArticleWant to remove iPhone Value Pack
Hi,I have the iPhone Value Pack in my extras but I want to remove it. Can you send me a PM to help me remove this value pack? Thank you!
View ArticleReferral Discount not Applied
I look a new fido mobile and gave a referral phone.When I contacted last month it was already 3 months and I was told ,i can expect it in the bill next month.I called on Sunday(Feb 11,2017) and I was...
View ArticleIphone Value Pack
Hi there.....I recently changed my plan and added the iphone value plan, and it kept adding the French version, despite my repeatedly enterring the English....and when I went to do checkout it did say...
View ArticleSending messages using other number
Hi..can you help me please.How will i know who is sending messages using other number pretending that he or she is concern.. Shes sending messages tbat can destroy a family...please help me..thanx
View ArticleAsurion does not recognize my number
I lost my phone and try to submit a claim through Asurion and the system does not recognize my number despite paying for the insurance
View ArticleBlackberry Z30 mms problem
Hello, Ive never had an issue with my Blackberry Z30 mms sending/receiving up until the last 3 weeks, i contacted fido help on FB and they helped me locate my APN mms tab. Ive entered on the MMSC URL:...
View ArticleFriend refer credit not recieved!
Fido will not rectify. Waste of time trying to talk to them. ***Edited to add Labels***
View ArticleI want yo stay, but u are makibg me leave!
I have a total of three numbers on my account and wanted to stay I wanted to stay with fido, but to no surprize, they would not give me the plans and phones I wanted to stay. I wanted to up grease my...
View ArticleTravelling to the states
I am travelling to Florida and would like to know my options on using a Fido phone while I'm away.
View ArticleFido roam
I'm currently traveling in the US on my Fido roam plan. I just wanted to double check on making phone calls to anyone in US or Canada. Are any of them considered long distance or can I call freely...
View ArticleFido Roam charge question
I'm using Fido Roam right now and I wanted to know if friends back in Canada incur any additional charges for texting me while I'm away? Like long-distance charges or anything? Thanks
View ArticleChange my phone number
hi there i wanna change my number can you please di it for me thanks ***Edited to add labels***
View Articlepaid same bill twice
hi there,my invoice was paid twice through two separate transactions (for non-related reasons). Where the money will go? Is there a way to credit my account for the amount I paid extra? i've read posts...
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