I can't believe how terrible Fido's web page is.. ever since it was redesigned a year or so ago, nothing seems to work properly.
The latest glitch is when I log in (at least that works now.. it didn't for a few months) and try to change my plan, after clicking 'check out', I just get a message:
"Sorry, Something Went Wrong.
We're working on fixing it as quickly as we can.
Please check back in a few minutes."
Needless to say, after a few minutes (more like an hour) nothing has changed. It's awfully frustrating.