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contract suspension

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Hi there, I called customer service beginning of march to suspend my contract for 4 months at a 7$ fee per month.  However, my new bill is charging me full price and I have no way to contact customer service since I'm in Haiti with barely no signal or wifi.  Someone knows how I can get a hold of a customer rep to discuss this? it's really upsetting as I spent an hour on the phone with the fido guy prior to my departure to ensure this would not happen...

 

 


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